Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Overland Park, KS provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
167 reviews
5 stars
96
4 stars
16
3 stars
5
2 stars
4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of support.
Product Quality
Several customers expressed dissatisfaction with the quality of printed materials and products, indicating issues with printing services and product availability.
Store Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the store, particularly the bathrooms and shelves, which detracted from the overall shopping experience.
Staff Knowledge
There were instances where staff demonstrated a lack of knowledge about products and services, leading to customer frustration.
Positive Experiences
Despite negative feedback, many customers reported positive experiences, particularly with specific employees who provided exceptional service.
- AEAlexander E6 days ago1.0This store has a much higher volume of people needing shipping services yet there's always an insane line despite multiple other employees not doing anything and just wandering around. The poor older gentleman at this store was suffering with a stacked amount of impatient people while everyone else doesn't really do much. Need to manage their priorities better
- GTGrant TysselingDec 14, 20251.0Came in tonight to pick up some Christmas cards and they are absolutely terrible. Picture on the cards are terrible quality of the paper is terrible. It honestly looked like I printed them at home. Also, when I asked a question the lady at the print counter walked away and ignored me. When I called to ask if they were ready they said yes and I said I would be there around 6:00 and made sure they would still be open. I then received the response of “if the doors are open then sure come get them.” Terrible experience all around.
- ELElena LarsonDec 7, 20251.0Went to Overland Park location on135th street to print a document from my email, sistem had error and I had to ask for help. Old guy that works there was ridiculous. Kept telling me that my document is corrupted .He didn't even try to help. So I went across the street to FedEx and got it done with my "corrupted document" in minute. Terrible service. Will not come back. If he is not happy to work then he shouldn't work!!!
- ERElizabeth RyanDec 4, 20255.0Excellent experience! Megan was incredibly helpful, patient, and so kind!
- SFSara Flaherty-LeeNov 18, 20251.0Arrived at 430pm well before the close time of TSA Precheck. Was told they would not be able to help me. Pointed at a sign that states the hours of till 5pm! Still would not help! Terrible customer service!!!! Staples do better!
Frequently Asked Questions About Staples
What types of services does Staples in Overland Park, KS offer?
Staples offers innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the store hours for Staples in Overland Park?
Staples is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What are the available pickup and delivery options at Staples?
Staples offers in-store pickup, curbside pickup, standard delivery, and same-day delivery services.
What payment methods does Staples accept?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Which brands can I find at Staples in Overland Park?
Staples carries brands such as Amazon, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and many others.
Does Staples provide any recycling services?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries recycling.
Are there any nearby places where I can ship packages if I visit Staples?
Nearby, you can find UPS Alliance Shipping Partner and UPS Access Point location for shipping and courier services, which complement Staples' shipping options.
What other stores or services are located near Staples that I might find useful?
Near Staples, there are stores like Play It Again Sports for sporting goods, Flower House KC for flowers and gifts, and Goodwill Overland Park for thrift shopping.
Is there any nearby lodging if I plan to visit Staples from out of town?
Home2 Suites by Hilton Overland Park is a nearby hotel offering accommodation conveniently close to Staples.
Does Staples in Overland Park offer passport photo and travel services?
Yes, Staples provides passport photo and travel services to assist customers with their travel preparations.