United States Postal Service

2.3
211 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 15050 W 138th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15050 W 138th St, Olathe, KS
66062, United States

Hours

Reviews

2.3
211 reviews
5 stars
54
4 stars
6
3 stars
12
2 stars
14
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of the delivery service.

Long Wait Times

Customers consistently noted long lines and slow service, particularly during peak hours.

Mixed Experiences

While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism.

Facility Conditions

Several reviews mentioned the post office being dirty or in disrepair, including malfunctioning doors and inadequate staffing.
  • RL
    Rosario Lombardi
    Oct 23, 2025
    1.0
    Me dicen que dejan el paquete en el buzón voy y no hay nada , ya me está pasando varias veces , llamo servicio cliente y no me pasan a una persona.
  • JJ
    Julian camilo Jimenez
    Oct 11, 2025
    1.0
    No tienen sentido de pertenencia . No colaboran no se esfuerzan por ayudar súper mal servicio .
  • GV
    Gaudy Vivas
    Oct 8, 2025
    1.0
    Que mala atención del personal en todos los sentidos posibles la verdad son groseros en responder a las inquietudes de los clientes el cual deberían de ser más profesionales en su labor
  • PM
    PCS VoIP Marketing
    Oct 7, 2025
    1.0
    If I could give a 0-star review, I would. Why have a phone number for someone to call if No One answers the phone
  • AS
    Amy S
    Sep 9, 2025
    1.0
    This place has to have some of the most incompetent employees that work for the post office. It’s clear over the last few years just how poorly USPS has become. Prices just keep going up while service declines rapidly. I live in MO and this is one of the last stops for USPS before packages are delivered to Springfield the following day but because the people working here clearly don’t care my packages has now ended up in PA and god only knows when/if I’ll get it especially if it comes back to this location!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.