Brand Certified
United States Postal Service
2.3(216 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
15050 W 138th St, Olathe, KS
66062, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15050 W 138th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
216 reviews
5 stars
54
4 stars
7
3 stars
12
2 stars
14
1 star
129
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays in package delivery, with many packages sitting for days or weeks without movement.
Customer Service
Feedback indicates a lack of professionalism and helpfulness among staff, with several customers describing rude or unhelpful interactions.
Long Wait Times
Many reviews mention long lines and wait times at the post office, often exacerbated by insufficient staffing.
Lost Packages
Several customers expressed frustration over lost or misdelivered packages, with claims of packages being marked as delivered when they were not.
Mixed Employee Performance
While some employees received praise for their helpfulness and efficiency, others were criticized for poor service and lack of accountability.
- CYCasey YoungFeb 21, 20261.0Terrible service. Orders are almost NEVER delivered in under 5 days. Despite the, "1-3 day (not guaranteed)" (no duh..) my packages are almost always a full week or 2 week shipping if I'm so lucky that my package isn't lost or stuck at the KCK distribution center for a weeks. And that's for products being delivered from neighboring states a days drive away.. 6-10 business day 'processing' for 1 day of actual driving it to the destination. Insane. Even better, items get shipped to the USPS 10 minutes from my house on the stated delivery day, then get driven an hour away to the KCK distribution center where they sit for upwards of a week before eventually getting delivered. I routinely have packages with tracking that are never scanned. I could go one. Why anyone still uses USPS in an attempt to save a few bucks.. IDK. It's definitely costing you in frustration. From now on I'm demanding stores ship through UPS or FEDEX, just not USPS for the love of god.
- LBLeo BeacheyFeb 11, 20264.0employees work hard to be efficient with every customer! especially josé
- SKSanah KimJan 28, 20261.0I don’t know how many times I’ve contacted USPS customer service about this, but the issue continues. The local carrier repeatedly forces packages into a mail slot that is clearly intended for envelopes only. This makes the packages extremely difficult—sometimes impossible—to remove without damaging them or the mailbox. Just because it’s easy from the delivery side doesn’t mean it’s practical or reasonable for the recipient. This is a basic common-sense issue. The Olathe location on 138th Street seriously needs better training or management, because nothing has changed despite repeated complaints.
- AEAlexander EDec 23, 20251.0My package has literally been sitting at their facility for 5 DAYS and it went past the delivery date and now there's no date at all and the package is in limbo. I live 10 minutes away. I have no idea how you can let a package sit 10 minutes away for 5 days. Plus, I always find my cards and letters opened by the driver. This is so insanely illegal and it happens all the time to my letters that look like they might contain cash. The most incompetent post office ever.
- JHJustin HerrmanNov 24, 20251.0Why is the usps still a thing. Literally the worst service. Packages just sit for days in town before they get delivered. If the government is going to shut something down just shut down the postal service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 15050 W 138th St, Olathe?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the USPS online scheduler, although limited walk-in hours may be available at select locations.
What are the regular operating hours of the USPS at 15050 W 138th St, Olathe?
Monday to Friday, it is open from 8:00 AM to 4:30 PM and on Saturdays from 9:00 AM to 2:00 PM. The Post Office is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online, then complete the setup in person at this Post Office by providing two valid IDs and a completed application.
Can I access my PO Box after regular business hours at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so it's best to confirm with the local Post Office.
Are there any nearby eateries where I can grab food before or after visiting the Post Office?
Yes, nearby options include Honey Baked Ham, Arby's, Jose Pepper's Mexican Restaurant, Wheat State Pizza, Cake Loft LLC bakery, The Honey Baked Ham Company, and Sonic Drive-In.
Where can I find automotive services close to the USPS at 15050 W 138th St?
Nearby automotive-related services include Advance Auto Parts for parts and accessories, and Xcel Carwash for automotive care.
Are there any convenient services such as locksmiths near this Post Office?
Yes, minuteKEY and Minute Key locksmith services are located nearby for key and lock needs.
What nearby shopping and retail options are available around the USPS location?
Close by you can find Lowe's home improvement store, Dollarmart discount store, and Abroad Ocean clothing and fashion accessories store for your shopping needs.
Brand Certified Facts from United States Postal Service
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