Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 110 N Chestnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
145 reviews
5 stars
31
4 stars
10
3 stars
10
2 stars
5
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of dismissive attitudes and lack of assistance.
Delivery Issues
Numerous complaints about lost packages, misdeliveries, and delays in mail delivery were noted, leading to frustration among customers.
Long Wait Times
Customers frequently mentioned long lines and understaffing, resulting in extended wait times for service.
Mixed Experiences
While some customers praised individual employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
Appointment Scheduling Problems
Issues with scheduling appointments for services like passport processing were highlighted, with customers facing difficulties in using online tools.
- LLLisa Lane5 days ago1.0Said unable to access for delivery. We have a community mailbox so did they NOT deliver any mail today? I had a little package that was supposed to be delivered 4 days ago and then again today. Can they not put it on my porch????? Now it’ll be 6 days late, if they have no excuses tomorrow.
- CRChris RayOct 25, 20251.0Whoever runs this branch is incompetent!I went by there two times just to pick up a package which takes 10 seconds but there was a line of cars out of the parking lot because there was nowhere to park in the lot...and the line inside was out all the way into the outer lobby...it's pathetic...this nonsense wouldn't be acceptable in ANY other business!!!
- MSM SOct 25, 20251.0Why is it that a Olathe, Kansas and Kansas City Missouri are the two worst hubs in America and they’re right next to each other make that make sense
- CLChristian LahmanOct 24, 20255.0Ive been here a handful of times and each time I have had a good experience. Sure there is a line sometimes but it’s not like Olathe is some small town. This is a very busy location and its understaffed unfortunately, but thats not the employees fault. Give some grace and be kind, they have processes they have to follow and it can take time!
- TLTobi L.Sep 22, 20253.0None of the online scheduling tools work. They either give an error or load forever. The staff gave me 3 different times for passport services. Those times conflict with information on the actual website. There is apparently more flexibility if you schedule an appointment but no way to do that since neither my phone, my desktop, my wife's phone, or my wife's, MacBook can actually make an appointment and haven't been able to for the 3 days we've been trying. I'm a nurse who works nights so I'm upending my entire sleep schedule to try to get this one thing done and can't, even though I've gone out of my way to check in advance and follow their own directions Edit: After finally completing my passport renewal today, the process was a bit better. The appointment scheduling works through a kiosk, so I still have issues with the system and process, but they were much kinder in person
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 110 N Chestnut St?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also provide passport photos by appointment.
Do I need an appointment for passport services at this USPS location?
Most passport services require scheduling an appointment using the USPS online scheduler, though there are limited walk-in hours at select locations.
What are the operating hours of the United States Postal Service at 110 N Chestnut St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online via the USPS website or in person at this Post Office with two valid IDs and a completed application.
Is the PO Box lobby accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, including this location. Please check local lobby hours for details.
Where can I find nearby services related to shipping or postal needs?
Nearby you will find another United States Postal Service and the U.S. Postal Service offices for additional postal services.
Are there any nearby professional services I can visit in Olathe?
Yes, nearby professional services include Brianne Elizabeth Photography for event photography and Brown Button Estate Sales for property management services.
What nearby amenities might I explore before or after visiting the Post Office?
You can visit the Olathe Downtown Library or Olathe Public Library nearby, or check out the Olathe Art Gallery for arts and entertainment.
How can nearby transportation services assist my visit to the Post Office?
Boulevard Limousine offers transportation and tours nearby, making it convenient to get to and from the Post Office location.