The UPS Store

4.8
829 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2098 in Olathe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southeast Corner Of Santa Fe And Mur-Len Next To Papa John's.

Details

  • DeliveryNot available

Location

The UPS Store
13505 S Mur-Len, Olathe, KS
66062, United States

Hours

Reviews

4.8
829 reviews
5 stars
773
4 stars
10
3 stars
8
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and efficient, particularly highlighting employees like Ryleigh and Jenny.

Notary Services

The notary services received positive feedback for being quick, thorough, and friendly, with multiple mentions of Ryleigh's excellent service.

Mixed Experiences

While many reviews were positive, there were notable complaints about package handling and customer service issues, particularly regarding a lack of accountability for lost packages.

Staff Performance

Several reviews highlighted the staff's ability to multitask and manage busy situations effectively, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced compared to other locations.
  • TH
    Thomas Heckler
    2 days ago
    5.0
    Ryleigh is an elite notary. Despite going in at a busy time, she helped us out and notarized our papers in an extremely efficient and caring manner, while also tending to multiple other customers at once. She made our experience extremely pleasant. Absolutely goated.
  • CD
    Charlotte Davidson
    Nov 17, 2025
    5.0
    Jenny at Store 2098 was fantastic. She greeted everyone as soon as they entered the store. She's upbeat, welcoming and yet still fast and prompt. Highly recommend Jenny at Store 2098!
  • TH
    Tammy Hall
    Nov 14, 2025
    5.0
    Jenny is AMAZING!!!! She was the only one working it was super busy!!!!!! She knew how to keep the line flowing! Jenny is friendly, helpful, polite & extraordinarily professional!!! Jenny’s work ethic is outstanding!!! She should be the trainer for all employees! 12/10
  • SN
    Sara Naval
    Nov 4, 2025
    3.0
    There where two employees working and Jenny seemed great but she was doing so many things at once because her stony bologna coworker couldn’t do anything and it was honestly upsetting. Jenny was friendly but the other dude in the stained shirt and no name tag was kind of off putting and started the whole interaction with the classic gen z stare. Not my favorite experience I feel bad for Jenny.
  • PD
    Philip Dennis
    Nov 3, 2025
    5.0
    I had a great experience at The UPS store off Murlen thanks to one of the employees name Jenny. She was friendly, professional, and went above and beyond to help me with my package. She took the time to explain everything clearly and made the whole process quick and easy. It’s rare to find someone who genuinely cares about good customer service these days, but this employee definitely does. I really appreciated her positive attitude and patience helping me fax my papers since now a days we dont use fax like the old days.😅

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the primary services offered by The UPS Store in Olathe?

The UPS Store in Olathe offers packing, shipping, professional printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.