United States Postal Service

2.7
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 310 Riley Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
310 Riley Ave, Ogden, KS
66517, United States

Hours

Reviews

2.7
22 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 star
12
  • TG
    Tania Galindez
    Dec 10, 2025
    1.0
    The customer service has been disappointing. Where I currently live, USPS mail is not delivered to my residence, so we pay for a PO Box. Unfortunately, the address is often not recognized, and when it is, packages frequently go missing or are returned to me marked “Incomplete Address.” As the wife of a United States military member, I have lived in several states, and this is the first time I have experienced such persistent issues with mail delivery. To make matters worse, the customer service provided over the phone has been equally unsatisfactory.
  • CZ
    Carmen Zarate
    Sep 15, 2025
    1.0
    The lady at this office is rude as hell and mean. These people have sent all of my packages back to carriers and I’ve lost so much money due to the fact that they say they have been successfully delivered and I have no way to prove other wise ,even though they know my address and which P.O. Box it belongs to. In the past they would hold my packages and leave a note to pick it up from them. There is no reason why people with that kind of attitude should work in place that deals with customer service .Also in the first picture it says it was delivered and available in PO Box . I asked for proof she sent them back because when something is rejected or not successfully delivered and completed it’ll say so on tracking. However there was nothing indicating that. I still had a few packages left coming in and what a coincidence those do say the proper steps that it was not dropped off and was undeliverable after I had that conversation. Now I believe she’s keeping my packages still could not provide any proof they were sent back or anything for the first 12 items ! Very sketchy and unprofessional.
  • ZV
    Zoe Valencia
    Aug 14, 2025
    1.0
    Only putting one star because of the older gentleman that works here. The other blonde lady is so rude and unprofessional, I don’t understand how she still has a job here. The older guy is always correcting her and telling her the way she does things is wrong. She just wants to make it hard for anyone that gets a P.O. Box here so she doesn’t actually have to do her job! I understand this town only runs on P.O. Box mail but come on!!! Put someone that’s actually competent to work here and not her!!
  • KR
    Kayla Russ
    May 20, 2019
    1.0
    Horrible customer service. They literally hold on to my packages and never put them in my box. I work a real full-time job so hardly can ever get to their counter and that's why I asked them to just put it in the box but they never do they just hold on to them
  • EC
    Elizabeth Cairns
    Dec 13, 2016
    5.0
    I drive from Manhattan to use this post office. There is rarely a line, the folks are friendly and helpful!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.