United States Postal Service

3.2
6 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 302 E Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
302 E Washington St, Norton, KS
67654, United States

Hours

Reviews

3.2
6 reviews
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  • UJ
    Uriel Jimenez
    Dec 19, 2025
    1.0
    I had a terrible experience with this courier in Norton. One of my packages was delayed, and on the day it was supposed to arrive, they neither knocked on my door nor was it in my mailbox. When I complained, the staff was rude, made me feel ridiculous, and even mocked me; they were completely unempathetic, impatient, and unhelpful. They even insinuated that I had stolen my own package. They suggested that I pick up a second package myself at the office, and the manager promised to call me when it arrived and to look into what had happened with the first package. However, I never received a call and had to go to the office personally to pick it up. Finally, the first package turned up in a completely different mailbox, the result of a delivery error, and no one took responsibility for the mistake, not even offering an apology. Overall, the staff’s behavior was rude, disrespectful, and unprofessional. I felt powerless and completely ignored. I would not recommend this service and will definitely not use it again. It’s better to go with reliable options like Amazon.
  • HK
    Heather Kier
    Mar 11, 2024
    1.0
    Don’t appreciate the way I was talked to about my dog, I understand why they would want me to leash my dog or keep her inside whilst the delivery is happening, but to speed into my driveway and threaten to sue over a hypothetical seems like a bit much. This and trying to say that my dog (who’s very clearly a black lab) is a pitbull in order to further victimize herself is a big reach.
  • DC
    Daniel Coffman
    Jan 31, 2023
    5.0
    Very friendly and helpful.
  • KT
    Katherine Thompson
    Sep 9, 2021
    5.0
    Helpful and efficient I mailed three packages here and found the staff friendly, helpful and efficient. They had the priority mail boxes I needed. The postal clerk even put a little extra tape on my packages. Though it is quite small it had a nice selection of Hallmark cards. Squeaky clean and it had the wonderful post office aroma (stamp glue). Cool old building houses the office.
  • SR
    Shannon Ricci
    Aug 18, 2017
    2.0
    It's the post office they suck

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.