United States Postal Service

2.2
202 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6029 Broadmoor St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6029 Broadmoor St, Mission, KS
66202, United States

Hours

Reviews

2.2
202 reviews
5 stars
45
4 stars
10
3 stars
11
2 stars
4
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or condescending.

Delivery Issues

Frequent complaints about delayed, lost, or misdelivered packages, with customers expressing frustration over the lack of accountability.

Long Wait Times

Customers consistently noted long lines and slow service, often with only one employee available to assist.

Mixed Employee Experiences

While some employees received praise for their helpfulness, many others were criticized for poor attitudes and lack of assistance.

Self-Service Options

The self-service kiosks were mentioned positively, providing a quicker alternative for some customers.
  • YR
    Yasmany Rodriguez
    Oct 26, 2025
    5.0
    La berdad para mi este lugar debería tener mejor calificación mi primera visita fue excelente un lugar que se mira limpio y sus trabajadores se miravan bien a tentos para ayudar todo lo vi excelente 👌 👏
  • JC
    Jessica Castro
    Aug 28, 2025
    1.0
    Package missing, my tracking shows it at a distribution center, they claimed it was never scanned in. And the rude lady at the front had the audacity to make it seem like it was my fault for not coming in sooner... so sorry I have a job that doesn't let me leave as easily and that my work hours suck, only time off I have is Sundays, which is unhelpful because guess what they're closed sunday! Lady made a smart remark about how" if it had been 'her' package..." I dont normally review anything much less a bad review but this was too much.
  • ZH
    Zey Her
    Aug 20, 2025
    2.0
    Was not aware of COA could only be done at certain location. This one was one of a few location that is near me. Was told to go to another location due to my zip code. Would be great if this info was posted on website and email they sent me
  • TF
    Timothy Filson
    Jul 15, 2025
    1.0
    It's sad to see that they will allow anyone to be treated as horribly as they do. Rude and standoffish doesn't begin to describe how they treat customers. When there is an issue, they give you fake websites to file claims. How does a tracked package just disappear? Answer: It doesn't. Honestly, I'll just hand deliver anything I need shipped. These people are the worst.
  • BM
    Broghan Monaghan
    Jul 14, 2025
    1.0
    Got notified that they “attempted delivery” and it “wasn’t successful”. Not really sure how that would happen considering I have been here waiting at the door ALL DAY. I saw a mail van pull in but they made absolutely ZERO attempt to deliver the package. Not sure if they even got out of the van. I have been here the whole time waiting at the door so if they “ attempted delivery” I would have known.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.