Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2923 in Mission offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From The Mission Mart.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
163 reviews
5 stars
77
4 stars
4
3 stars
5
2 stars
11
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly towards those making Amazon returns.
Service Availability
Customers expressed frustration over inconsistent service availability, especially regarding notary services and Amazon return policies.
Efficiency
While some reviews praised the speed of service, many noted long wait times and understaffing during busy periods.
Cleanliness and Organization
Several customers mentioned the store's cleanliness and organization as issues, with some describing it as run-down.
- HHHannah3 days ago5.0The staff is friendly and kind. Yes they are overworked and their lobby is never empty. But they do a great job of getting people taken care of quickly.
- BHBen H.Dec 29, 20252.0$3 is an absurd rate to print off a label at the store and stick it to the box. USPS does it for free, and a ¢50 charge would’ve been doable. The receipt only shows ‘Other Service’ so quite honestly this charge seems completely made up. I don’t want to ship with UPS anymore.
- JSjennifer storeyDec 23, 20251.0I come to this location because of convenience, but every time I’m in there the workers are so rude and seem put off that they actually have to do their job and interact with customers.
- JNJohn NDec 22, 20251.0There is a rude old bald man and the rest of the staff absolutely incompetent as well. Find another place for you shipping needs this place sucks
- SWSam WDec 4, 20251.0Always have a super frusterating experience here. Their website lists several services that they do not actually offer. I submitted a printing request through the site and never heard anything back. The email listed online is incorrect, so you won’t get a response there either. When calling doesn’t work, you’re forced to go in person, only to be told they don’t provide the services advertised. The same thing happened with notarizing. They only offer it from 11 to 4, yet that schedule appears nowhere online, and you can’t confirm it by phone because you’ll be hung up on before anyone answers or put on hold for 30-40 min. It’s incredibly frustrating and feels like a real management issue. It should be an easy fix, just update your website with the correct email and services and figure out a way for phone lines to be managed. At this point I would only recommend using this location for Amazon returns. Anything beyond that is a waste of time.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2923 in Mission offer?
The UPS Store #2923 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #2923?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays 10:00 AM to 3:30 PM, and Sundays 10:00 AM to 3:00 PM.
Is The UPS Store #2923 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures or special hours to be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates under regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store #2923?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #2923 located?
It is located at 5400 Johnson Dr, Mission, KS 66205, United States, across from The Mission Mart.
Can I find pet services near The UPS Store #2923?
Yes, MuttMamaKC, LLC, which offers dog walking, pet sitting, and pet supplies, is nearby for your pet care needs.
Are there any local printing or advertising services near The UPS Store #2923?
Yes, Moss Printing provides printing services and business advertising nearby, useful for additional marketing and printing needs.
Is there a shredding service near The UPS Store #2923?
Yes, Shred Nations offers shredding services nearby, which complements The UPS Store's document shredding options.
What nearby business services can I find around The UPS Store #2923?
Nearby businesses include KC Local Online for advertising, Western Union for money transfers, and various contractors and health centers, offering a network of convenient services.