Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 500 Leavenworth St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
197 reviews
5 stars
48
4 stars
13
3 stars
7
2 stars
14
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with specific complaints about rudeness and lack of helpfulness from staff.
Delivery Issues
Numerous reviews highlighted consistent problems with mail and package delivery, including misdelivered items and packages marked as delivered but not received.
Facility Condition
The post office is described as clean and well-maintained, with some customers appreciating the friendly atmosphere.
Communication Problems
Customers expressed frustration over poor communication, including difficulty reaching staff by phone and unfulfilled promises to follow up on issues.
Staff Performance
While some staff members were praised for their efficiency and friendliness, others were criticized for being dismissive and unhelpful.
- PRPat RushOct 28, 20255.0I had to return to sender four packages. Lady employee was very knowledgeable, friendly and quite efficient. Post office is a nice, clean facility with short wait times.
- NBNaomi BrubakerOct 22, 20251.0My apartment complex has been having a terrible time with the carriers from this post office and packages and mail being delivered to the correct box. I was supposed to have a highly sensitive medication delivered to me on Oct 18, 2025 and it is no where to be found. it was marked delivered by the carrier. I have filed a complaint with USPS and have been trying to contact this location by phone and no one is picking up!!!!
- DODonald AE OBanionSep 26, 20255.0D I S T R I C T. M I L I T A R Y C I V I L I A N POLITICS. POLITICIANS.
- LLLia LopezSep 16, 20251.0Shannon was extremely rude, dismissive, and not helpful. I saw a review that said help desk and customer service were poor and don’t listen to your problem because they don’t have a solution. I 100% agree with that review!!! As someone who works in customer service, etiquette REALLY needs to be worked on here. Even if there is no solution, there are much better ways to handle it. So horrified that this is a mail service we are supposed to use. Shannon should NOT be in ANY TYPE of customer service position or in any position to work on problems. horrible horrible service, I have never even written a review but that is HOW BAD MY EXPERIENCE WAS!!!!
- NLNathan LockeAug 25, 20252.0After being asked to stop delivering mail that's not ours three times now. They still deliver the wrong mail. They put notes in your mail box and sometimes on your windshield which I find to be littering on my car. The notes tell you to park elsewhere or they won't deliver your mail. Our neighborhood has parking on only one side of the street. It is legal to park there because there are no signs prohibiting it. Also I have multiple recorded events of mail being delivered while the car is parked within 30 feet of the mailbox... It is very possible to deliver the mail without leaving the postal vehicle. I have made very basic requests and they have been ignored. I would appreciate it if the only mail carrier I had as an option would at least take the 5 people who don't live here off our route. Then I suppose they can take my legal street parking. For another point to really drill this in, if mailboxes make street parking illegal there should be signs telly you not to park there, and mail comes at a drastically different time each day, often hours different, so it's not like I can move the car down the block go for a walk and move it back. The US Mail service is terrible and I do not have another option. The United States Postal Service has a legal monopoly on the delivery of certain types of paper mail. This is due to a mandate from Congress that requires the USPS to provide universal service at a uniform price to all Americans, regardless of location. The monopoly on letters and access to mailboxes helps the USPS generate revenue to support this public service, including delivery to remote or less profitable areas.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 500 Leavenworth St?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations can also take your passport photo, but please complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How do I get a PO Box at the United States Postal Service in Manhattan, KS?
You can apply for a PO Box online or at the local Post Office by bringing two valid forms of ID and a completed application. Start online at the USPS PO Box management page.
Can I access my PO Box after hours here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Contact your local Post Office for specific lobby hours.
What are the operating hours for the United States Postal Service at 500 Leavenworth St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
Is there a nearby insurance agency where I can manage my policies after visiting the Post Office?
Yes, Josh Salmans - State Farm Insurance is located nearby, offering insurance services close to the Post Office at 500 Leavenworth St.
Are there any medical facilities near the Post Office at 500 Leavenworth St?
Yes, Via Christi Clinic and several dental and specialist offices like Lin Dental and Dr. Nanda N. Kumar, MD are close by, convenient if you need healthcare services before or after your postal visit.
What entertainment venues are near the United States Postal Service in Manhattan, KS?
DTOWN on 4th, a concert and comedy venue, is nearby, allowing you to enjoy music or comedy shows before or after your Post Office appointment.