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Brand Certified

United States Postal Service

2.3
(204 reviews)

Business Details

500 Leavenworth St, Manhattan, KS
66502, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 Leavenworth St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 Leavenworth St, Manhattan, KS
66502, United States

Hours

Reviews

2.3
204 reviews
5 stars
50
4 stars
14
3 stars
7
2 stars
14
1 star
119

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and packages being delivered to the wrong addresses, packages marked as delivered but not received, and significant delays in delivery.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff, lack of communication, and unhelpful responses to complaints.

Staff Performance

While some reviews praised friendly and helpful staff, many others criticized the overall performance and efficiency of the postal workers, citing issues with training and management.

Facility Conditions

The post office was described as clean and well-maintained, but there were complaints about long wait times and insufficient staffing during busy periods.
  • SW
    Sandra Wiley
    Feb 5, 2026
    1.0
    Our neighborhood has gotten NO mail for 2 weeks. I went to the postoffice to pick up our mail and when asked where the packages were they said they were being delivered today. NOTHING today. Still don't have my packages that I know they have. They are AWFUL!
  • EB
    Emily Bayless
    Jan 3, 2026
    4.0
    Short wait times and friendly staff
  • PR
    Pat Rush
    Oct 28, 2025
    5.0
    I had to return to sender four packages. Lady employee was very knowledgeable, friendly and quite efficient. Post office is a nice, clean facility with short wait times.
  • NB
    Naomi Brubaker
    Oct 22, 2025
    1.0
    My apartment complex has been having a terrible time with the carriers from this post office and packages and mail being delivered to the correct box. I was supposed to have a highly sensitive medication delivered to me on Oct 18, 2025 and it is no where to be found. it was marked delivered by the carrier. I have filed a complaint with USPS and have been trying to contact this location by phone and no one is picking up!!!!
  • DO
    Donald AE OBanion
    Sep 26, 2025
    5.0
    D I S T R I C T. M I L I T A R Y C I V I L I A N POLITICS. POLITICIANS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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