Business Details
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Visit your local Post Office™ at 8820 Monrovia St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
160 reviews
5 stars
37
4 stars
12
3 stars
8
2 stars
6
1 star
97
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported that the post office is understaffed, leading to long wait times and poor service.
Customer Service
While some staff members were praised for their kindness and helpfulness, many reviews highlighted rude and unhelpful interactions with employees.
Package Handling
Numerous complaints were made about packages being lost, delayed, or mishandled, with some customers experiencing significant issues with tracking.
Operational Inefficiencies
Customers noted that the post office often had issues with mail delivery, including incorrect sorting and failure to process packages in a timely manner.
Facility Conditions
The physical condition of the post office, including a poorly maintained parking lot and full drop-off bins, was criticized by several customers.
- JHJennifer Hershberger5 days ago5.0Staff was friendly and helpful. No wait at 9am even before the holidays.
- QRQasim RahimiOct 29, 20251.0I have been for the them to answer my call. This is almost two hours.
- PMPatrick MallahanOct 14, 20251.0Absolute worst post office I've ever been too. They will lock the doors during open hours with no notice or sign indicating why. I ran into this issue so I just left. The following day, I tried to call and verify they'd be open. I called nonstop for over 30 minutes and nobody answered the phone. Just like everything else run by the government though, don't expect any accountability.
- PSPatricia SanchezSep 22, 20251.0Probably the most dysfunctional and unorganized post office I've seen in my life. You can definitely tell there's an issue with management at this location. Especially when I've had multiple carriers also tell me the same thing. This location is the perfect example of why post office needs defunding
- AAAmyJul 31, 20251.0If you ever wonder why the usps is going under walk in here and see how you get treated. The line is often out the door and no one is manning the counter. I stood in line for 25 minutes just to see how long it would take the woman throwing everyone’s boxes from one combo box to another acknowledge she has customers. She never did and couldn’t take it anymore. This place needs a serious staffing overhaul.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Lenexa?
The United States Postal Service is located at 8820 Monrovia St, Lenexa, KS 66215.
What are the operating hours of this United States Postal Service location?
This USPS location is open from 8:30 AM to 5:00 PM Monday through Friday and from 8:30 AM to 1:00 PM on Saturday. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and you should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services?
Yes, passport photo services are available by appointment at this Post Office.
How much does a passport photo cost at this USPS location?
The current fee for a passport photo is $15.
Can I reserve a PO Box at this Post Office and how?
You can reserve a PO Box online by visiting www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office with proper identification.
Are PO Boxes accessible after Post Office hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, though access hours may vary by location.
What nearby businesses and services can I visit around the USPS location at 8820 Monrovia St?
Nearby you can find KCBR Design | Remodel for building supplies, Homefront Power Wash Kansas City for pressure washing, and Gift Box Co for flowers and gifts, among others.
Are there any nearby childcare or community centers near the USPS at 8820 Monrovia St?
Yes, nearby are Children's Treehouse Learning Center for preschool and day care, and the Association of Bengalis Kansas City Sangam (ABKC's) which serves as a community center and concert venue.