United States Postal Service

Reviews

• R2

  Rev 20:10

  Dec 22, 2025
  1.0
  Inefficient. Constantly receive my mail & it has been opened. Gift cards from birthday cards stolen. Post master doesn’t care or respond to requests for help/complaints. Insufficient staffing to support demand. Carriers constantly mis-deliver items. They just fall short & do a horrible job in every aspect. Supervisors in the post office are poorly trained at customer service. Grade F-.
• LM

  Loop Mellow

  Dec 18, 2025
  2.0
  The reason the quality of service for the post office has gone down significantly is because of Donald Trump cutting funding to the USPS to try and privatize it to line his and his friends pockets. You get what you vote for. Not much you can do when your underfunded and understaffed and people keep voting against their best interests.
• JS

  Justin Singer

  Dec 13, 2025
  1.0
  One person at the counter while the line was out the door. 10 days before xmas its going to be busy. Schedule more help. Unacceptable!!
• JR

  Jasmyn Reed

  Dec 12, 2025
  1.0
  Our mailman on post has left our packages unlocked in the boxes with other peoples packages completely unlocked for anyone to go and open and take….. we’ve had mail arrive already open. We’ve had mail that was supposed to be delivered that never showed up and ended up in someone else’s boxes…. And every time you call and complain you get I’m sorry that happened but there’s nothing we can do…..
• CF

  Calvin Farrell

  Sep 15, 2025
  2.0
  Boy do I hope this doesn’t have to drop further. The Leavenworth USPS has officially left me confused. Incident 1: My apartment building allegedly has no safe place to leave a package. This is what a worker at the office told me the first time I went to pick up my package on the date noted on a slip left in my mailbox. Okay, no big deal. I picked up my package no issues and went on my way. Bit of a hassle for an 8-5 worker, but I made it work. Incident 2: Another note gets left saying there’s no secure location to leave my package. Alright I’ve done this before and so I’ll wait a day to go pick up the package on the date listed. Go into the office, ten minutes of searching for the package from the note I handed them, and they come back to me. My package was accidentally sent back to the plant and I’ll need to come back to pick it up 4-5 days later. I’m sorry, what mistake from the driver to the office caused that alleged complete inconvenience to me and the shipper? That causes the ship date to be wildly inaccurate and I’ve already had to go out of my way to pick the package up from the office who’s now lost it. Since I was already there I told the officer desk worker that I work remote, so having these packages return to the office is inconvenient when delivering them to me would be secure as far as I’m concerned. The worker told me I’d have to contact the carrier (isn’t that you guys?) for that. Cut to 2 days later, I get a notification from the shipper saying my package has been delivered and low and behold it is OUTSIDE MY APARTMENT DOOR. USPS of Leavenworth, is my apartment door a secure location or isn’t it? Can I change instructions to have deliveries come to my door since I work remote or can’t I? And last, did you send my package back to the plant and by some miracle retrieve it next business day? Or was I lied to to save face. There is clearly no real understanding of a standard policy here. Drivers do what they want are inconsistent with package placement. Packages can get misplaced and lied about in the office. Shippers have to change delivery instructions until they don’t. Holy cow Leavenworth USPS get it together guys, for the sake of everyone who receives mail or ships mail here. Won’t even bother asking you guys what your practices are because it changes person to person. Consider this your only direct feedback, because you’d misplace it if I left it at the office.

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