Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 645 Vermont St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.6
147 reviews
5 stars
86
4 stars
6
3 stars
3
2 stars
9
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting an employee named Melissa for her exceptional service.
Delivery Issues
Several reviews mentioned problems with mail delivery, including late deliveries and misplaced packages, leading to frustration among customers.
Staff Attitude
While many reviews noted positive interactions with staff, there were also complaints about rudeness and unhelpfulness from certain employees.
Efficiency
Customers appreciated the quick service during busy times, although some expressed dissatisfaction with long wait times and inefficiencies.
Facility Conditions
Some feedback indicated issues with the physical location, such as weak air conditioning and locked access after hours, which affected customer experience.
- JYJoseph YutzyNov 15, 20255.0Walked in on a Saturday at 11:25AM with 3 passport applications and they did an amazing job at getting us all done. Never complained about us showing up rather late and we were out of there only 1 or 2 minutes after they closed at 12:00. Thanks to Melissa!
- CLChristian LahmanNov 5, 20255.0This is one of the better USPS locations I frequent to drop off packages. They are always kind and working as quickly as they can. Just like most postal service locations they are short staffed (not the employees fault) so sometimes you have to stand in line. Have some grace and be kind to them, they are doing the best they can!
- FWFrank WrightOct 30, 20255.0Called with a parcel delivery issue to a locker but couldn’t find the key (which had fallen into grass at the box – likely by me pulling out the mail). I called and a supervisor notified the carrier and parcel delivered within 10 minutes. Great response from the Lawrence USPS employees!
- CDCody DavisOct 28, 20251.0i will never understand how a city has 2 post offices, and still can’t manage to deliver mail before 5:30pm. joke of a company
- JSJoanna SloanSep 29, 20252.0Just got my package in the mail today around 5:30pm. Their employee purposely waited until way after their 5pm closing time to deliver mail on my street which is Prairie Ave and normally they deliver mail around 3pm to 4pm on my street. This is highly unprofessional especially when I get packages delivered from USPS! You guys do this every single time and I am getting sick and tired of it! You did it purposely! I waited all day Saturday September 27th and all the employee ever did was put the mail on our stone bench at our front door and not in the mailbox like usual. Waited until 5:30pm today for my package to be delivered. Again so unprofessional!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 645 Vermont St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Does the United States Postal Service at 645 Vermont St offer passport application services?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and you can schedule an appointment to submit your application and take passport photos.
Is an appointment required for passport services at this USPS location?
Yes, most passport services require an appointment through the USPS online scheduler, although limited walk-in hours may be available.
What are the operating hours for the United States Postal Service at 645 Vermont St?
The USPS is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person at the location. Bring two valid forms of ID if applying in person. Online setup instructions will be provided after reserving.
What is the cost for a passport photo at the USPS 645 Vermont St branch?
The current fee for a passport photo is $15.
Can I access my PO Box in the lobby after hours at this USPS location?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this local Post Office for specific lobby hours.
What nearby places can I visit before or after my stop at the 645 Vermont St USPS?
Nearby you can visit the Lawrence Public Library for community events or the scenic Buford M. Watson, Jr. Park for outdoor relaxation.
How can nearby transit at Greyhound Bus station help me reach the USPS at 645 Vermont St?
Greyhound Bus station nearby provides convenient transportation options, making it easier for customers from other areas to visit the USPS location.
Are there any good dining options close to the United States Postal Service at 645 Vermont St?
Yes, you can enjoy a meal at nearby Dempsey's Burger Pub or try Local Burger, both known for their American-style burgers and casual dining atmosphere.