The UPS Store

4.3
202 reviews
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Business Details

10940 Parallel Pkwy, Kansas City, KS
66109, United States
(913) 299-3200
https://locations.theupsstore.com/ks/kansas-city/10940-parallel-pkwy
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5841 in Kansas City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Piper Plaza Near Danny's Bar And Grill.

Details

  • DeliveryNot available

Location

The UPS Store
10940 Parallel Pkwy, Kansas City, KS
66109, United States

Hours

Reviews

4.3
202 reviews
5 stars
153
4 stars
12
3 stars
5
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.

Efficiency

Many customers appreciated the quick and efficient service, although some noted long wait times during busy periods.

Pricing

Several reviews mentioned dissatisfaction with pricing, citing high costs for services like printing and returns.

Staff Knowledge

There were complaints about staff lacking knowledge and training, particularly regarding notary services and package handling.

Overall Experience

While some customers had positive experiences and recommended the store, others expressed frustration with inconsistent service and management.
  • DS
    Dennis Steen
    Dec 26, 2025
    5.0
    The clerk I interacted with was very friendly and knowledgeable, and the store was clean and neat.
  • TT
    Tyra
    Nov 24, 2025
    1.0
    Incompetent workers. Want you to spend $10 when you ALREADY packaged item to send it back. Took it to the ups ins Shawnee and had 0 issues. They literally told me that’s not a rule and I could use my own mailers if they fit. Scammy and wasted so much time coming here.
  • CJ
    Carrie Jeske
    Nov 20, 2025
    5.0
    Pam was an excellent notary. I didn’t know UPS even offered the services. It was so much nicer than using a bank where they make it painfully hard. We got our copies and everything we needed in one stop.
  • NB
    Nick Bergman
    Nov 19, 2025
    1.0
    $2 to print a label on like 1/4 a sheet of paper. What a scam.
  • SF
    Sydnee Freeze
    Aug 9, 2025
    1.0
    Would not recommend returning items here. I’ve never been pestered so much over a measly $30—especially after I said I didn’t care about the charge and just wanted to return the items whatever it took. Their company delivered a box in the rain, then acted like they were doing me a favor refusing to help me return it because it costs money to replace the box. The young guy seemed in over his head, and the two miserable women working with him clearly hated being there, making the whole experience for us even worse.
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Frequently Asked Questions About The UPS Store

What services does The UPS Store #5841 in Kansas City offer?

The UPS Store #5841 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #5841 located?

It is located at 10940 Parallel Pkwy, Ste K, Kansas City, KS 66109, USA, in Piper Plaza near Danny's Bar And Grill.