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The UPS Store

4.3
(206 reviews)

Business Details

10940 Parallel Pkwy, Kansas City, KS
66109, United States
(913) 299-3200

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5841 in Kansas City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Piper Plaza Near Danny's Bar And Grill.

Details

  • DeliveryNot available

Location

The UPS Store
10940 Parallel Pkwy, Kansas City, KS
66109, United States

Hours

Reviews

4.3
206 reviews
5 stars
157
4 stars
12
3 stars
5
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful service, others reported rude or unhelpful interactions.

Efficiency

Several reviews highlighted quick service and efficient handling of packages, though some customers experienced long wait times.

Pricing Issues

Customers expressed concerns about high prices for services and additional charges for returns, which they felt were unfair.

Store Cleanliness

The store was generally noted as clean and well-organized, contributing positively to customer experiences.

Inconsistent Experiences

Customers reported varying levels of service quality, with some visits being excellent while others were disappointing.
  • CE
    Cheryl Englund
    4 days ago
    5.0
    Convenient location and always well staffed with knowledgeable employees.
  • RR
    Romanos Roman
    Feb 19, 2026
    5.0
    Nice and friendly people always helping.
  • DS
    Dennis Steen
    Dec 26, 2025
    5.0
    The clerk I interacted with was very friendly and knowledgeable, and the store was clean and neat.
  • TT
    Tyra
    Nov 24, 2025
    1.0
    Incompetent workers. Want you to spend $10 when you ALREADY packaged item to send it back. Took it to the ups ins Shawnee and had 0 issues. They literally told me that’s not a rule and I could use my own mailers if they fit. Scammy and wasted so much time coming here.
  • CJ
    Carrie Jeske
    Nov 20, 2025
    5.0
    Pam was an excellent notary. I didn’t know UPS even offered the services. It was so much nicer than using a bank where they make it painfully hard. We got our copies and everything we needed in one stop.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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