United States Postal Service

3.6
27 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 116 E Laurel St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
116 E Laurel St, Independence, KS
67301, United States

Reviews

3.6
27 reviews
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6
  • GU
    Google User
    Oct 2, 2025
    2.0
    I have a front doorbell camera on my house. USPS guy who does the deliveries kept leaving notes on my door “failed attempt to contact for signature.” Yet you never made any attempts to obtain any signatures? You had the paper filled out before you even came up to my house so you never had any intentions of obtaining a signature. The guy did not knock, ring the doorbell, or even stay on the porch more than 3 seconds. That mail was very important and I had to wait 5 days and 3 attempts just for me to go to the post office and take time out of my day when you already were at my house and couldn’t even attempt to knock on my door or ring the doorbell, it’s all on camera. You come up already with the note filled out is just lazy and not doing your job properly. When I went in person they were more than friendly
  • TL
    Tristan Law
    Mar 18, 2025
    5.0
    I had an amazing experience here. I only had to drop off one package to be returned. I was in and out less than 15 seconds. Very nice customer service
  • KT
    Klaus Trenary
    May 23, 2023
    5.0
    The person that I talked with was helpful and fairly knowledgeable about the problem being addressed. Just wish that the upper management in Washington exhibited a modicum of foresight and a smidgen of the respect shown by truly professional postal workers on the "front lines".
  • VS
    Violet Sanders
    Oct 7, 2022
    1.0
    There are always any problems on this mail
  • SH
    Scott Hughes
    Jul 24, 2019
    1.0
    I went to mail my packages and the lobby was closed by 4:30. I don't understand why they close this early when I have packages to ship out for my business. Not very happy with their service and hope they change their hours to better serve the community.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.