United States Postal Service

2.8
12 reviews

About

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Visit your local Post Office™ at 315 S Forrest St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
315 S Forrest St, Douglass, KS
67039, United States

Hours

Reviews

2.8
12 reviews
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  • FB
    Frank Boyer
    Aug 4, 2023
    1.0
    The mail delivery person here is by far the worst, for 2 days last my out going mail was never picked up, I had to take it up and place it in the mail box down town. For the 3rd time in a month my app tells me what is to be delivered TODAY and nothing shows up and our doesn't even get delivered. On top of that I had the sheriff's office called on me because the mail that was put in my mailbox wasn't mine, so I delivered i delivered it to the right house scaring the poor woman so bad she called the sheriff dept, I explained everything to officer Maloney who completely understood and said he'd explain it to people.
  • JC
    J C
    Jul 17, 2020
    1.0
    This post office is by far the worst I’ve ever had to deal with. They consistently mis-deliver items and packages, and have no idea what they are doing. I received a damaged package on 6/12 and filed an online claim on 6/15. I received a letter from USPS stating that I needed to take my damaged items into the post office. So I did, the following day. The post office kept the items and sent me a receipt the following day. Fast forward to today 7/17, I have now been into the post office 4 or 5 times to talk to the Post Master. He tells me nothing can be done except for calling the customer service number. I have spent over three hours on the phone on hold for the lady at USPS to tell me that the Douglass Post Office did not send them what they needed to process my claim. She had to personally call them and tell them to send in the paperwork. (Apparently, due to COVID, no one is working in the offices, and they needed this to be sent electronically. You would expect a large national organization to communicate changes to one another, but they didn’t.) Here I am, a month later with no resolution to my damaged package, thanks to the lack of communication from USPS and the Post Office failing to submit my paperwork. I wish they would do something about this. I’ve complained multiple times about mis-delivery and nothing gets done.
  • SC
    Sue Countryman
    Feb 26, 2020
    1.0
    Terrible service by mail carriers. I no longer even send my mail from here I take it to Augusta.
  • BF
    Brianna Fenno
    Apr 14, 2019
    1.0
    The mail carriers are no good. Always receiving other people’s mail. Important documents of mine have not been delivered to the right address.
  • MM
    Melody Miller
    Feb 15, 2015
    4.0
    new to area very nice with guestions

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.