United States Postal Service

Reviews

• MR

  Marsha Riley

  Jan 6, 2026
  5.0
  The lady was pleasant and helpful got things done quickly and efficiently
• ZS

  Zebariah Shelton

  Aug 26, 2025
  1.0
  Zero integrity. On multiple occasions our carrier has delivered our packages to the wrong address and says they can't be recovered. It happens so frequently that we are certain he is doing it on purpose. Basically found a way to steal packages. The manager says there is nothing they can do and that is absurd. The sender of a package should not be responsible for a package being misplaced. Once... meh, these things happens. Twice.... guy needs to pay attention. More than that....? He found a way to get away with stealing people's packages. The sanctity of this institution is broken in Arkansas City.
• TE

  Tamen Eis

  Feb 14, 2023
  2.0
  Typically the employees are kind and helpful. However they need to change their posted hours to closing at 4:28pm or 4:29pm. I try really hard to get my errands done earlier in the day, but sometimes it is hard to get everything done. Every minute counts. Today, I pulled up at 4:28pm according to cellphone time. By the time I RAN in, it was 4:29pm. Curtains closed, I could hear employees talking. I pounded on the glass, no answer. I called their number, and all I could get was a busy signal. I found a piece of paper in my car and wrote a note to put in the drop box by 4:33pm. I hung around to see if anyone would find it. Sure enough, I could hear them talking saying they didn’t close until 4:31pm and of course I firmly held my ground saying, “no ma’am, that’s not what happened.” She opened the door, argued with me, then asked if I had my packages. I quickly ran and got my 2 packages, and then was met with another employee telling me the United States Postal Service is unable to provide any services after 4:30pm. I explained what had happened, she said that didn’t happen because she didn’t hear me. At this point we both checked our watches and we had the exact same time 4:36pm. I am not a liar. I get it. We all want to go home after a day’s work. But if you are going to close before 4:30pm, then post those hours. Also pretty sad that they would rather fight with a customer over something like this than take the money I am very willing to pay them.
• VH

  Vickie Harvey

  Nov 5, 2020
  5.0
  Staff are always courtious and helpful. Thank you.
• RW

  Robert Williamson

  Apr 20, 2020
  1.0
  Could not find my package even though USPS web sight claimed it was at the Ark city Post Office. I feel that the lady that "helped" me was not really looking. I told her I had my tracking numbers but all she was concerned about was the size of the package. This post office is lousy.

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