United States Postal Service

3.6
24 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 211 N Andover Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
211 N Andover Rd, Andover, KS
67002, United States

Hours

Reviews

3.6
24 reviews
5 stars
12
4 stars
4
3 stars
0
2 stars
2
1 star
6
  • RD
    Rachel Drummond
    Oct 20, 2025
    5.0
    Nice employees
  • PW
    puppy whispers
    Aug 20, 2025
    1.0
    The mail carrier broke our mailbox, which caused our mail to be damaged. The staff is rude and unprofessional. After informing the staff of the mail carrier breaking our mailbox, "Tess" is now harrassing us about where our mailbox is stationed. It has been in the same position for over 35 years, and never once have we received a notice about the mailbox being too close to the road. None of our neighbors have been told to move their post placement, and ours is aligned with our neighbors. Now that the carrier broke it, I was also given a notice to fix it. I have reported this to the Butler County Sheriff office and filed a police report. I will be contacting an attorney about this as well. Stop harassing us. We have lived here for over 30 years, and have never had a problem till the carrier broke our mailbox.
  • GN
    Greg Norwood
    Apr 12, 2024
    5.0
    Received notification of a parcel in my cluster box and the key provided did not open the parcel box. Call the PO and was told they would check it out. Just received a call from the Andover Post Office that they had hand deliver the package to my door. Great service!!
  • BM
    Brandon McMillan
    Mar 21, 2023
    5.0
    This is one of the best and friendliest post offices in the wichita area. I've been to several of them and this one along with rose hill are pleasant and super helpful every time.
  • GR
    Ghost Rises
    Dec 1, 2022
    1.0
    Another sorry Post Office. Imagine that! Amazon, UPS & Fed Ex can bring your packages to your door, but not this post office. They put them by the garage where u can easily miss & not know the packages got delivered. It's always a fill in driver too because the regular mail lady is always out for one reason or another. People have no pride in their work anymore. And this past summer one of the mail carriers was too lazy to get out of the car to deliver mail to the mailbox because a car was parked out there. So they just drive all in my yard and over my sprinkler heads just because they were too lazy to get out of the mail truck. When they have to deliver Amazon packages- they all of a sudden don't know where your address is. I have no doubt these people are nice, but nice doesn't translate to competent work. I would give this Post Office 0 stars if I could. PS- this Post Office doesn't honor Amazon Prime shipping. Contact Amazon & demand they stop using USPS or get your money back for Prime shipping every time your Amazon package is late because of USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.