United States Postal Service

3.8
40 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1475 W Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1475 W Oak St, Zionsville, IN
46077, United States

Hours

Reviews

3.8
40 reviews
5 stars
25
4 stars
2
3 stars
1
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4
1 star
8
  • MZ
    M Z
    Oct 10, 2025
    2.0
    In my opinion, the failure of the delivery personnel to notify residents that a package has been delivered to the doorstep is an encouragement to promote theft. On several occasions, delivery personnel have failed to follow the instreuctions I provised, when ordering a product, to simply ring the doorbell. When I inquire, I am told that they are not "require" to knock or ring the doorbell. When I opened a service request and asked to be contacted by phone, they closed the ticket 2 days later and failed to contact me. Failure to provide notification promotes porch piracy, derlays the ability to complete work depending on the delivery, and exposes products to potental weather issues. Once upon a time, USPS carriers provided this simple service. Other carriers like UPS and Fed Ex follow my instructions.Even Amazon delivery service has started regularly doing this. Why can't USPS?
  • MM
    Melanie
    Feb 28, 2025
    5.0
    I love this post office. Of the couple times I've dropped in, they've been so friendly and well staffed so I was in and out in a flash! Looking forward to stoping in again soon.
  • CP
    Christine P.
    Feb 5, 2025
    2.0
    I received a package that had a sticker on it saying return to sender. The return address on it was mine. I did not send the package however and the contents consisted of a small piece of cardboard that had been torn off and a teabag (or something like it inside. I tried to contact the post office all day to see if they could help determine if this was something that should be reported. No response to phone calls. It would ring for a few minute and then hang up on me. Why have a phone number if you don't answer. No way to leave a message. Terrible. The 800 number was worse. It locked you into a call tree with no option to talk to anyone. I looped around trying various options for at least 30 minutes. Nothing.
  • RR
    Ryan Riegle
    Apr 6, 2023
    5.0
    I've only been here twice, but both times I was in and out quickly. The staff were helpful and friendly.
  • LB
    Laura Bultman
    Jun 18, 2019
    5.0
    I've never had a positive experience with a post office until talking to this one! Management was exceptionally helpful on the phone so it's likely that the office in general isn't as toxic as most.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.