Brand Certified
United States Postal Service
2.9(144 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
17520 Dartown Rd, Westfield, IN
46074, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 17520 Dartown Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.9
144 reviews
5 stars
59
4 stars
8
3 stars
4
2 stars
4
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some praising helpful staff like Carson and Tom, while others report rudeness and negligence from employees.
Delivery Issues
Numerous complaints about delayed or mishandled packages, including lost mail and poor handling by delivery staff.
Cleanliness and Organization
Some customers noted the cleanliness and organization of the post office, while others mentioned it being dirty and poorly managed.
Staff Attitude
Several reviews highlighted a lack of professionalism and courtesy from staff, with specific employees being named for their negative behavior.
- MWMargaret Wentz3 days ago5.0The staff at Westfield has always been amazing and super supportive of my business! Carson is always there to help with mailing important packages and letters. He is the best!! Tom and Malia are awesome too. They’ve been super kind and helpful with stamps and international shipping. My mom is also an entrepreneur, and we both love going here to ship out mail. The shipping is also much faster compared to other USPS locations. Shoutout to their team for the incredible service, and I always love stopping by.
- KWKatina WashingtonFeb 14, 20261.0Lazy is an understatement for these postmen
- MTMike ThaisonFeb 2, 20261.0I can’t believe how careless they are. I had a very important package that included a medical test that was urgent. I paid extra for it arrive as quickly as possible. I was reassured by staff it would arrive at its destination in 2 days. It’s been 5 days and it’s still in Westfield. By now the preservative has expired. The whole test is a failure and I’m going to lose $300 dollars to have to redo it. Worst of all is that it took me a damn year to get this specialist appointment at this reputable out of state hospital for my condition. Now I may lose my appointment without the lab work. It really bothers when people ignore the specifics and allow their negligence to ruin someone’s life. It may be all sunshine and rainbows for you, but for some people life is hell and they can’t afford mistakes.
- BSBarbara StarrJan 17, 20261.0Made a trip to the PO yesterday to find out about pickip for a large box. Left it at front door, as requested, for next am to be picked up by gentleman at postoffice counter He never showed. Carson was the individual.
- BBBsneedJan 6, 20261.0The staff at this office are rude. A man named Tom refused to help me and an African American lady with our package. He proceeded to stamp papers. He then went to the back to ovoid us. He dropped his papers and helped a Caucasian man immediately when I went to the next agent.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 17520 Dartown Rd?
You can send mail and ship packages, purchase money orders, rent PO boxes, apply for passports, buy gift cards, and more at this location.
Do I need to make an appointment for passport services at this Post Office?
Yes, you generally need to schedule an appointment using the online scheduler for passport services. Limited walk-in hours may be available at select locations.
Can I get a passport photo taken at this location?
Yes, this Post Office typically offers passport photo services, but you should schedule an appointment using the online scheduler.
What are the operating hours of this USPS location on Saturdays?
The Post Office is open from 9:00 AM to 2:30 PM on Saturdays.
Is this USPS location open on Sundays?
No, the postal office is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Are PO Boxes accessible after normal business hours at this Post Office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary, so check with this specific location.
What nearby places can I visit before or after my trip to the United States Postal Service on Dartown Rd?
You can visit Quaker Park for outdoor activities, Westfield Water Park for entertainment, or stop by Light Whisperer Photography for professional event photography services.
How can nearby services like Roeder Multisport LLC and BMP Behavioral Health benefit me in the Westfield area?
Roeder Multisport LLC offers fitness training and life coaching, while BMP Behavioral Health provides mental health counseling, both convenient to access near the Post Office.
If I need assistance with home services or real estate in Westfield, which nearby places should I consider?
NP Enterprises and Electric Today provide home services, and Wisely Commercial Realty assists with real estate needs, all located near the Dartown Rd Post Office.
Brand Certified Facts from United States Postal Service
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