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Brand Certified

United States Postal Service

2.3
(155 reviews)

Business Details

610 W Navajo St, West Lafayette, IN
47906, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 610 W Navajo St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
610 W Navajo St, West Lafayette, IN
47906, United States

Hours

Reviews

2.3
155 reviews
5 stars
43
4 stars
8
3 stars
2
2 stars
4
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful staff, with some describing interactions as hostile and unprofessional.

Delivery Issues

Many reviews highlight problems with package delivery, including lost packages, incorrect deliveries, and delays, leading to frustration among customers.

Helpful Staff

Despite negative experiences, some customers praised specific staff members for their friendliness and willingness to assist, suggesting inconsistency in service quality.

Efficiency

Customers reported slow service and inefficiencies, particularly regarding package processing and communication about deliveries.
  • MB
    Monica Buschman
    Feb 26, 2026
    5.0
    Love the service here!
  • AO
    Ayhan Oruç
    Feb 17, 2026
    1.0
    Delivery section in this location works terrible. Completely not satisfied with your service. You are not delivering the boxes to the right locations and you immediately return it back to sender. You are not serious and you don’t know what you are doing. You don’t even deserve one star.
  • MO
    Muhammed Oruc
    Feb 17, 2026
    1.0
    Delivery late and lost inside the mailroom due to disorganized facility. Irresponsible workers. There should be more workers. Lazy customer service. Phone number doesn't work. Everything here sucks
  • EA
    Erica Atisso
    Feb 10, 2026
    1.0
    Our whole neighborhood is constantly getting skipped. I have placed complaints. I have called and no one has ever answered. There has not been a single Monday this year in which we have received mail. What is going on?
  • DD
    Dave
    Jan 28, 2026
    1.0
    Took Amazon packages from kids on Purdue Campus…. Was caught here kicking them out of cameras veiw. Great Job West Lafayette USPS 👍🏼… I’ll be spreading this all kids on campus, including the leasing agencies….

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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