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Brand Certified

United States Postal Service

2.5
(150 reviews)

Business Details

2700 Valparaiso St, Valparaiso, IN
46383, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2700 Valparaiso St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2700 Valparaiso St, Valparaiso, IN
46383, United States

Hours

Reviews

2.5
150 reviews
5 stars
40
4 stars
12
3 stars
9
2 stars
10
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about delayed, misdelivered, or lost packages, with customers expressing frustration over the reliability of mail delivery.

Staffing Problems

Many reviews mention understaffing leading to long wait times and inefficient service, with calls for better management and more employees.

Passport Services

Significant dissatisfaction with passport application processes, including rude staff and disorganization, leading to poor customer experiences.
  • AU
    A Google User
    Feb 24, 2026
    1.0
    I feel some type of racism when my package is here when the sun is down and I see everybody packages here but mine I somewhat hate how y’all pick and choose very unprofessional and ungrateful thinking about moving ASAP and don't answer the phone when needed
  • JJ
    JG
    Jan 7, 2026
    3.0
    Helpful in person but don’t bother calling; they won’t pick up the phone.
  • JT
    Jake Trpeski
    Dec 27, 2025
    1.0
    I was waiting all day for my package only to get a message that says "delivery location inaccessible." Mind you I'm in a regular subdivision and the incompetent driver never stopped or even tried to make the delivery.
  • BE
    Brandy E
    Dec 5, 2025
    1.0
    Mail man put a services note in my mailbox because it needed to be signed they never got out the mail tuck and now this is the 2nd time I have had to come the store and tone their no sign of it
  • BN
    Balance Body Network
    Nov 26, 2025
    5.0
    Popped in for a PO Box. Staff was friendly, helpful, and in good spirits. I handled my business with no issues. Looking forward to checking my mail here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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