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The UPS Store

4.4
(198 reviews)

Business Details

(219) 464-4245

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2049 in Valparaiso offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Front Of The Ymca, Off Of Calumet Ave.

Details

  • DeliveryNot available

Location

The UPS Store
1101 Cumberland Crossing Dr, Valparaiso, IN
46383, United States

Hours

Reviews

4.4
198 reviews
5 stars
163
4 stars
6
3 stars
4
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, with staff being described as friendly, helpful, and efficient.

Efficiency

Customers frequently mention quick service, with many noting minimal wait times and fast processing of transactions.

Store Environment

The store is consistently praised for being clean, organized, and well-maintained, contributing to a positive customer experience.

Staff Knowledge

Many reviews commend the staff for their knowledge and ability to assist with various services, enhancing the overall customer experience.

Mixed Experiences

While most feedback is positive, there are a few instances of dissatisfaction regarding specific staff interactions and service policies.
  • GG
    Gina Guerrero
    1 day ago
    5.0
    Every time I go into the Valparaiso UPS Store I am always greeted and well taken care of by the entire staff. Most recently Carina took care of me and was so patient and helpful. She is just one of many employees that is always so friendly and eager to help, you can tell she enjoys what she's doing.
  • JB
    Jessica Burgess
    1 day ago
    3.0
    The employees were nice but service was very slow. Why is an employee sitting waiting for the copies to finish when he could be helping the next customer? Waited about 15 minutes for service. Need to hire more employees or learn how to expedite processes.
  • AG
    Ann Goldman
    3 days ago
    5.0
    The staff is very helpful, and professional. They were patient while helping this senior navigate the on line process of sending pictures and pages by email to the UPS store.
  • CV
    Claire V
    Feb 25, 2026
    1.0
    I’ve had a great experience here with everyone but the old white guy. Always has an attitude when I come in and looks like he hates his life. He needs to take notes from the other workers and learn how to smile and actually be nice to customers, especially when they’re asking questions about how something works. My coworkers have had issues with the same guy so I know it’s not just me. Just because you’re miserable doesn’t mean it’s okay to be rude. Other than that, would totally recommend this place
  • RH
    Richard Homan
    Feb 10, 2026
    5.0
    If I could give it 20 stars I would. I'm technically challenged to put it mildly! I went to the UPS Store in Valpo to have my tax returns printed. Came equipped with my laptop with the H&R Block program ready for printing. A personable young lady name Corina helped me. She knew what she was doing and after about an hour of working with me and making corrections, was able to accomplish what I needed and I left with copies required to mail off to the IRS! I asked her what I owed her and she said $5.36. I highly recommend this store and urge anyone needing any of their services to patronize them!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2049 in Valparaiso offer?

The UPS Store #2049 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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