With a focus on the community of small businesses and consumers, Staples in Terre Haute, IN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor experiences, particularly with returns and certain cashiers.
Amazon Returns
Customers expressed frustration with the Amazon return process, citing long wait times and insufficient staffing during peak hours.
Product Availability
Overall, customers appreciated the variety of products available and the store's ability to meet their needs.
Printing Services
The printing and copy services received negative feedback for delays and poor execution, with some customers expressing dissatisfaction with the staff's knowledge.
JB
J B
6 days ago
1.0
Terrible place to return Amazon products. They don't staff the Amazon return desk so you have for when there isn't a person at check out. I had to wait 45min for the line to stop so I could return my couple items. This is a management decision and is super poor customer support. When I complained they said I wasn't a Staples customer and therefore their priority.
AG
Amanda Greene
6 days ago
3.0
They have one person working both the registers and Amazon returns on lunch hours. I've been trying to process Amazon returns for several day, and got in line. But of course, the sole clerk was busy checking out a line of purchases that just kept coming. In spite of my having been in line ahead of all of them, when there wasn't a register line.
Maybe hire more people?
AL
Austin Lofton
Jan 5, 2026
2.0
Need at least someone who can help out with the amazon returns other than the one checkout person. Especially when both lines are equally as long.
JC
Judy Cooper
Dec 8, 2025
5.0
Very kind and helpful on the purchase of my new HP computer