Visit FedEx Ship Center in Terre Haute, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported consistent problems with packages being delivered late, to the wrong address, or not delivered at all.
Customer Service
While some customers praised the local staff for being friendly and helpful, many expressed frustration with the lack of effective customer service from the national call center.
Package Handling
Several reviews highlighted concerns about packages being left in unsafe or inappropriate locations, such as in the snow or at the roadside.
Overall Satisfaction
The overall sentiment is largely negative, with many customers vowing to avoid using FedEx in the future due to repeated poor experiences.
NH
Nikki Howard
Feb 6, 2026
1.0
FedEx is that absolute worst!!! Over the years, I have had tons of deliveries to my home, and consistently, FedEx scores the lowest. They never show up on time, they have lost my packages, given them to the neighbors (once wasn't even on the same road that I live on! I got that package back by pure chance and a kindhearted neighbor!) and NOW THIS:
For the last three days I have had multiple orders delivered, and I have found them left in the snow by the side of the road, and one inside my mailbox (that's a federal offense, BTW) The package did not fit inside the mailbox, so they left it open; as a result, my husband's 1099 blew across the street and was driven over in the snow.
Let me be clear: My driveway is in perfect order. It is absolutely clear of snow. I've had 3 Amazon deliveries to my door. 1 USPS to my door. But no FedEx.
I have called and complained every day. It is incredibly difficult to speak with a real person. It has taken HOURS to reach someone (during normal business hours). When I finally have spoken with people they have been very nice, and agreed 100% that this is absolutely unacceptable, and yet, the driver just keeps doing it! I was assured this morning that they were going to contact him immediately, and tell him he can't do this, but my packages were left in the snow, yet again.
Reading other complaints that are also having the same problem does NOT make me feel any better about the situation. We need to BOYCOTT FEDEX!!!
TN
Tori Neiswinger
Feb 5, 2026
1.0
Lately they have been just leaving packages in our parking lot, literally 2feet from our concrete approach. Today we had 3 chewy boxes, a pair of Nike's and another package all left at the road by our mailbox. This was $350+ worth of items. Absolutely unacceptable!!
BS
Beth Sutherlin
Jan 9, 2026
5.0
GPS needs updated was hard to find but once I was there the customer service young lady was very friendly we talked for a fee minutes and I told her about the issue and she was gonna update it into the system.
LH
Lori Hammons
Dec 17, 2025
1.0
Fed Ex has kept my packags on their trucks for a week! It keeps saying Cody will deliver it today, and that never happens. It’s literally the most awful disreputable business. Call the fake customer service reps and they say it’s “Up to the local station to get your package, hold on the line and we will escalate it.”Really? It’s basically lying and thievery. Why would any reputable business entrust Fed
Ex to deliver their packages???? I have a 14lb
wheel of cheese sitting on truck ruined! Good luck! Kids won’t be getting anything for Christmas this year either. Despicable. Oh and I will no longer do business with any vendors that ship via Fed-Awful.
EJ
El JayCee
Dec 15, 2025
1.0
My package has been stuck in Terre Haute for nearly a week. The only update I'm receiving is a generic 'weather' delay, even though all local roads have been completely clear for days. It's incredibly frustrating to know my house is literally an hour away, yet the package just sits there. Honestly, I'd expect this kind of slow service from the USPS, not FedEx. It's shocking that FedEx is proving to be even slower.
Frequently Asked Questions About FedEx Ship Center
What are the operating hours of FedEx Ship Center in Terre Haute?
FedEx Ship Center in Terre Haute is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
What types of shipping services does FedEx Ship Center offer?
They offer FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.
Can I purchase packing supplies at FedEx Ship Center?
Yes, FedEx Ship Center sells FedEx express packaging, boxes, and other shipping supplies.
What payment methods are accepted at FedEx Ship Center?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is the FedEx Ship Center located in Terre Haute?
It is located at 5300 E Margaret Ave, Terre Haute, IN 47803, USA.
How can I create a FedEx account for shipping discounts?
You can create a free FedEx account online to receive shipping discounts at https://www.fedex.com/en-us/open-account.html?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-YEXTLISTFM.
Are there any nearby hotels where I can stay when visiting FedEx Ship Center?
Yes, Home2 Suites by Hilton Terre Haute and Holiday Inn Express & Suites Terre Haute are nearby accommodations.
What dining options are available near FedEx Ship Center?
Nearby dining options include McDonald's, Burger King, Subway, and Azzip Pizza.
Is there convenient fuel and convenience store access near FedEx Ship Center?
Yes, Thorntons, One9 Fuel Stop, Pilot Travel Center, and CAT Scale gas stations with convenience stores are nearby.
Where can I find alternate shipping or courier services near FedEx Ship Center?
UPS Customer Center and Fedex Staffed freight and cargo service centers are located nearby for additional shipping options.
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