FedEx Ship Center

3.4
223 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Terre Haute, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
5300 E Margaret Ave, Terre Haute, IN
47803, United States

Hours

Reviews

3.4
223 reviews
5 stars
110
4 stars
22
3 stars
15
2 stars
8
1 star
68

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and incorrect deliveries, with packages often marked as 'out for delivery' without any actual delivery attempts.

Customer Service

While some customers praised the helpfulness and friendliness of local staff, many expressed frustration with the automated customer service and lack of accountability from FedEx.

Service Quality

Mixed reviews on service quality; some customers experienced quick and efficient service, while others faced repeated issues with package handling and delivery.

Accessibility

Customers noted difficulties in reaching local facilities and getting timely assistance, often being redirected to an ineffective national customer service line.

Overall Satisfaction

Overall, customer satisfaction is low due to delivery failures and poor communication, leading many to vow never to use FedEx again.
  • SM
    Samuel Metcalf
    3 days ago
    5.0
    Walked in, showed them my label, scanned it, sealed my package and off my package went. Friendly staff. I was there maybe 7 minutes at best and 4 of those minutes was just chatting post send off. Couldnt have been easier.
  • CM
    Christopher Majors
    Nov 17, 2025
    5.0
    Great Delivery Drivers
  • AL
    Alonzo Lozano
    Nov 13, 2025
    5.0
    The best FedEx store
  • SS
    S Pli (Splis)
    Jul 25, 2025
    1.0
    The driver, Amber, delivers the package in Driveway. Although her travel history says she delivered to front porch. The picture always shows the driveway. I’ve made numerous complaints to FedEx and they don’t seem to care. The front porch is covered and safer but driver doesn’t want to take the time to walk few feet extra to deliver correctly.
  • JW
    Jo Ann Wilkerson
    Jul 10, 2025
    5.0
    UPDATE: I have updated my review. Dealing with the 800 number of FedEx gets negative stars from me. Once I actually go to the local FedEx store, service was excellent. I cannot in good conscience give them a bad rating when the issue was from the 800 number in another country. There are too many details to post but basically we needed flowers for a wedding on Saturday. They were delivered to the wrong address Thursday. Called FedEx immediately to see if they would re-deliver to the right address. They would not. The person who received the package kept it for almost two weeks and then put it on my front porch. Trying to be honest, i told the shipper I would send back and they wanted to charge me 50 bucks to ship back. I called FedEx to pay for that shipment and no response. The FedEx drop-off is locked down with no way in and all of their customer service people have strong accents and very difficult to understand. I will never again accept a product shipped by FedEx or ship FedEx.

Frequently Asked Questions About FedEx Ship Center

What are the operating hours of FedEx Ship Center in Terre Haute?

FedEx Ship Center in Terre Haute is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.

What types of shipping services does FedEx Ship Center offer?

They offer FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.