The UPS Store

3.6
172 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2549 in Speedway offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Speedway Plaza Shopping Center Next To Goodwill.

Details

  • DeliveryNot available

Location

The UPS Store
6137 Crawfordsville Rd, Speedway, IN
46224, United States

Hours

Reviews

3.6
172 reviews
5 stars
105
4 stars
8
3 stars
3
2 stars
4
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude behavior and poor treatment from employees.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, especially during busy times.

Management Issues

Several reviews highlight concerns about the management style of the owner, with some customers feeling disrespected or treated poorly.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, contributing to a positive customer experience.

Pricing Concerns

Customers have expressed dissatisfaction with pricing, particularly regarding unexpected fees for services like printing and packaging.
  • JJ
    Jason
    Nov 10, 2025
    5.0
    Cory was very helpful explaining some details about the Amazon return process, and Xfinity's modem return on another occasion. Other staff are always great too at different times I've came here. FedEx's shipping store is less than a mile from where I live. I've driven the extra 3.5 miles twice when paying to ship things from this UPS store because of the reasons mentioned above. Oh! and the young man working just now suggested I hold onto my Xfinity return receipt for two years because they will try to charge me..., which THEY DID! the last time I hooked up, and HAD to pay them the extra. I will always come here.
  • DC
    Djenane Colastin
    Nov 7, 2025
    5.0
    I had such a great experience at this UPS Store! Levi and Jacky were absolutely amazing so kind, patient, and helpful from start to finish. They went above and beyond to make sure everything was taken care of smoothly and with a smile. It’s rare to find people who genuinely care about their customers, but these two definitely do! Thank you both for your outstanding service I’ll definitely be coming back and recommending this location to everyone!
  • CH
    Chris Higginbotham
    Nov 7, 2025
    5.0
    I needed to ship a prepaid iPhone trade in. With just a QPR code Customer Service person, Jackie, was kind, knowledgeable, and walked me through the process. Thank you !!
  • AS
    Andrea s
    Nov 4, 2025
    1.0
    Came to process three returns and Levi had an attitude the whole time. He was tossing my returns around and failed to give me one of my receipts. I hope none of the items got damaged because they were all in new condition when I dropped them off.
  • OL
    Owen Li
    Nov 4, 2025
    1.0
    The employee needs more training on how to do returns, one of the employees asked me to open every boxes to show them what’s in the box before I can ship it, while I could told them and show the picture of the product.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Speedway offer?

The UPS Store #2549 in Speedway offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/ID photos, and small business services.