The UPS Store

3.6
182 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2549 in Speedway offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Speedway Plaza Shopping Center Next To Goodwill.

Details

  • DeliveryNot available

Location

The UPS Store
6137 Crawfordsville Rd, Speedway, IN
46224, United States

Hours

Reviews

3.6
182 reviews
5 stars
112
4 stars
8
3 stars
3
2 stars
4
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Efficiency

Many customers noted the efficiency of service, especially during busy times, with quick processing of packages and returns.

Staff Training

There are concerns about the need for better training among staff, as some customers reported unprofessional behavior and lack of knowledge.

Management Issues

The store's management, particularly the owner, received both praise for helpfulness and criticism for rudeness, indicating inconsistency in leadership.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly regarding shipping and printing costs, which some customers found excessive.
  • CO
    Chinonye Olumba
    1 day ago
    5.0
    I had a great experience on 01/05/26. Jackie was the one that helped me. She was very professional, kind and patient. My request was a little complicated but she handled it with no problems.
  • JJ
    Janet Jones
    Dec 22, 2025
    5.0
    I will always go to this UPS Store. They are the best and always friendly.
  • MF
    Mr. World Free
    Dec 19, 2025
    1.0
    I dont know who the guy is behide the counter but he talks and yells at the customers like a Drill Instructor. He is annoying, unprofessional and I will never go there again.
  • RG
    Randy Graham
    Dec 16, 2025
    5.0
    I just want to say that Brenda, the manager on duty when I was there, helped me more than you can imagine. I was mailing 4 packages for someone else and I didn't realize I didn't have the all the shipping labels required. She could have just told me to get the required labels and come back. Instead, she called the person and had him email her all the labels so the packages could be sent. She even email the person a copy of the drop-off receipt. They were super busy but still she went way above and beyond what she should have for me. I can't thank her enough.
  • SD
    Shelby Davidson
    Dec 11, 2025
    5.0
    Came in late in the day with a few Amazon returns and one Christmas package to ship. The place was busy, but the line moved way faster than I expected, and people were getting checked out pretty quickly. An older lady helped me with my returns and my Christmas shipment, and she was super friendly and efficient. As I was leaving, a lady started yelling about having to pay for tape. I’m not sure what she thought was going to happen, but it definitely threw off the atmosphere for a second. She just wasn’t prepared, and the staff handled it better than I would have. I expected it to be stressful this close to Christmas, but it was actually smoother than the post office.🎄

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Speedway offer?

The UPS Store #2549 in Speedway offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/ID photos, and small business services.