Brand Certified
The UPS Store
3.5(128 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
3903 Portage Rd, South Bend, IN
46628, United States
Certified by The UPS Store • Mar 01, 2026
(574) 271-8555
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/in/south-bend/3903-portage-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5592 in South Bend offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Portage Rd-North Of Wal-Mart In Clock Tower Plaza.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.5
128 reviews
5 stars
74
4 stars
3
3 stars
4
2 stars
3
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some praising friendly and helpful staff like Lakisha and others reporting rudeness and unprofessional behavior from employees.
Service Consistency
Customers noted inconsistencies in service quality, with some experiences being efficient and pleasant while others were marked by delays and unhelpful attitudes.
Management Issues
Several reviews highlighted concerns about management and ownership, suggesting that changes in ownership have led to improved service, but issues with certain staff members remain.
Pricing Transparency
Customers expressed frustration over unexpected charges for services like packaging and printing, leading to perceptions of unfair pricing practices.
- CPCasey ParkhurstFeb 24, 20261.0You guys have lost $200 worth of Angus beef! And have no sense of urgency of resolving the issue! You also need to look into who you’re hiring and what kind of stuff you got going on!! An employee has stolen my package
- NWNayesha WhiteDec 22, 20251.0How is this a place of business and they NEVER answer the phone! ZERO STARS!!!
- MAMohamed AboelnourOct 27, 20255.0Great service and super friendly staff!! Always fast, helpful and reliable for shipping, they handle everything professionally with a smile. Highly recommend this UPS store!
- YEYaschica Stewart-AGORO (Healthcare Educator)Oct 27, 20255.0Excellent customer services
- HFHeni FadhlaouiOct 25, 20255.0had an excellent experience at the UPS Store ! The staff were friendly and efficient, helping me package and ship several fragile items safely. They took the time to make sure everything was well protected and even helped me choose the most cost-effective shipping option. My package arrived on time and in perfect condition. Highly recommend this location for all your shipping needs!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in South Bend offer?
The UPS Store #5592 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store at 3903 Portage Rd?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:30 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, it is open on Sundays from 10 AM to 3 PM. Hours may vary on holidays; some holidays the store is closed, so check their website for details.
Where is The UPS Store located in South Bend?
It is located at 3903 Portage Rd, Ste C, South Bend, IN 46628, north of Wal-Mart in Clock Tower Plaza.
What payment methods are accepted at The UPS Store #5592?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in South Bend?
Yes, they offer mailbox rental services for all your mail and packages.
Are there any food options nearby The UPS Store on Portage Rd?
Yes, there are multiple Quiznos locations and Papa Johns Pizza nearby for a quick meal before or after your visit.
What beauty salons can customers visit near The UPS Store?
Got 2B Nails and Great Clips are nearby options for nail and hair care services, ideal for customers looking to combine errands.
Where can customers find shredding services close to The UPS Store?
Shred Nations is a nearby provider of shredding services, complementing The UPS Store's own document shredding offerings.
Are there financial service providers near The UPS Store on Portage Rd?
Yes, Everwise Credit Union, Teachers Credit Union, and OneMain Financial are nearby, useful for customers needing financial services along with business errands.
Brand Certified Facts from The UPS Store
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