Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5592 in South Bend offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Portage Rd-North Of Wal-Mart In Clock Tower Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
127 reviews
5 stars
74
4 stars
3
3 stars
4
2 stars
3
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while a few praised specific employees for their excellent service.
Staff Attitude
Numerous customers reported negative experiences with staff attitudes, describing them as unfriendly, dismissive, and at times, rude.
Service Efficiency
Some customers appreciated the efficiency of service, noting quick processing times for shipping and returns, while others experienced delays and poor handling of their requests.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding additional charges for services like packaging and printing, leading to perceptions of being nickeled and dimed.
Store Environment
The store environment was described as unwelcoming by many customers, with reports of staff not greeting customers or engaging positively.
- NWNayesha WhiteDec 22, 20251.0How is this a place of business and they NEVER answer the phone! ZERO STARS!!!
- AHAhmed HashemOct 27, 20255.0Excellent service!
- MAMohamed AboelnourOct 27, 20255.0Great service and super friendly staff!! Always fast, helpful and reliable for shipping, they handle everything professionally with a smile. Highly recommend this UPS store!
- YEYaschica Stewart-AGORO (Healthcare Educator)Oct 27, 20255.0Excellent customer services
- HFHeni FadhlaouiOct 25, 20255.0had an excellent experience at the UPS Store ! The staff were friendly and efficient, helping me package and ship several fragile items safely. They took the time to make sure everything was well protected and even helped me choose the most cost-effective shipping option. My package arrived on time and in perfect condition. Highly recommend this location for all your shipping needs!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in South Bend offer?
The UPS Store #5592 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store at 3903 Portage Rd?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:30 AM to 2:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, it is open on Sundays from 10 AM to 3 PM. Hours may vary on holidays; some holidays the store is closed, so check their website for details.
Where is The UPS Store located in South Bend?
It is located at 3903 Portage Rd, Ste C, South Bend, IN 46628, north of Wal-Mart in Clock Tower Plaza.
What payment methods are accepted at The UPS Store #5592?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in South Bend?
Yes, they offer mailbox rental services for all your mail and packages.
Are there any food options nearby The UPS Store on Portage Rd?
Yes, there are multiple Quiznos locations and Papa Johns Pizza nearby for a quick meal before or after your visit.
What beauty salons can customers visit near The UPS Store?
Got 2B Nails and Great Clips are nearby options for nail and hair care services, ideal for customers looking to combine errands.
Where can customers find shredding services close to The UPS Store?
Shred Nations is a nearby provider of shredding services, complementing The UPS Store's own document shredding offerings.
Are there financial service providers near The UPS Store on Portage Rd?
Yes, Everwise Credit Union, Teachers Credit Union, and OneMain Financial are nearby, useful for customers needing financial services along with business errands.