Visit FedEx Ship Center in South Bend, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported significant delays and failures in package delivery, often stating packages were marked as 'out for delivery' but never arrived.
Customer Service
While some staff members received praise for their helpfulness, many reviews highlighted frustrations with unresponsive customer service and difficulties in reaching a live representative.
Package Handling
Several reviews mentioned damaged or mishandled packages, with complaints about items arriving crushed or not being delivered properly.
Inconsistent Performance
Customers expressed disappointment with the inconsistency of service, noting that while some experiences were positive, many others were marked by delays and poor communication.
TS
tim starkweather
Jan 31, 2026
1.0
Everything about them sucks! Excuse after excuse while package not delivered, can't get thru to a manager ever! Getting your delivery 2 to 4 days after original scheduled and then it is tossed on the ground. I hope they go under. UPS kicks their butt in service!!
JB
Jerry Bentley
Jan 27, 2026
1.0
Driver left an envelope weighing less than .1lbs on my porch in windy weather. Needless to say, it went flying away. I had a box right next to where he or she laid it that could have been used, as well as my doorway or even sliding it under my welcome mat. I called customer service and they were very unhelpful stating that it was delivered. I work where we receive and ship items and I will no longer utilize FedEx. I will go with a carrier that is more responsible with packages.
DS
donna salerno
Jan 25, 2026
1.0
Every time my package is delayed in South Bend FedEx facility, it arrives damaged. I don’t mean damaged, I mean CRUSHED! What is happening in this warehouse?
NR
Nate Russo
Jan 6, 2026
5.0
Great service! A company had sent me a return label but it wasn't in a format FedEx could scan. Ericka had me forward the email to her so she could print it and get it working manually.
DN
Dana Neumann
Dec 18, 2025
5.0
I would like to thank Timothy H. for all his help in tracking down a package that I made a mistake on the address. He went way beyond the Call of Duty to help me and followed through ,even after I left. I wish more of FedEx employies were like him. When I called the 800 number two or 3 times prior nobody knew what they were talking about like: Roxanne in customer service. . He was the first one that helped us and knew what he was doing. So thank you. I hope they know how lucky they are to have you. I just wish they had more people like you working for the company.
Frequently Asked Questions About FedEx Ship Center
What types of shipping services are available at FedEx Ship Center in South Bend?
FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.
Where is FedEx Ship Center located in South Bend, IN?
It is located at 5301 Lincoln Way W, South Bend, IN 46628.
What are the business hours of FedEx Ship Center?
The center is open Monday through Friday from 9:00 AM to 8:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I purchase packing supplies and boxes at this FedEx location?
Yes, FedEx Ship Center provides packing supplies and boxes for purchase.
What payment methods does FedEx Ship Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I get discounts on shipping at FedEx Ship Center?
You can create a free FedEx account to receive shipping discounts.
What is the phone number to contact FedEx Ship Center in South Bend?
You can reach them at +1 800-463-3339.
What nearby transportation options are available to reach FedEx Ship Center?
Nearby transportation includes South Bend Airport station, South Bend International Airport, Greyhound Bus station, SBN Coach USA Bus Stop, and Coach USA Terminal, which can help customers travel to the FedEx location.
Are there any nearby car rental services near FedEx Ship Center?
Yes, several car rental agencies are nearby, including Enterprise Rent-A-Car, Alamo Rent A Car, Dollar Rent A Car, Avis Rent A Car, and Budget Rent A Car, which can assist customers needing transportation.
What local attractions can I visit near FedEx Ship Center?
You can visit The South Bend Chocolate Company, a candy store and chocolatier, or enjoy a meal at Cafe SBN and Bar Fly, which are nearby and make for great stops before or after your visit.
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