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FedEx Ship Center

3.3
(280 reviews)

Business Details

5301 Lincoln Way W, South Bend, IN
46628, United States
(800) 463-3339
https://local.fedex.com/en-us/in/south-bend/sbna

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in South Bend, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
5301 Lincoln Way W, South Bend, IN
46628, United States

Hours

Reviews

3.3
280 reviews
5 stars
138
4 stars
26
3 stars
9
2 stars
4
1 star
103

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and failures in package delivery, often stating packages were marked as 'out for delivery' but never arrived.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted frustrations with unresponsive customer service and difficulties in reaching a live representative.

Package Handling

Several reviews mentioned damaged or mishandled packages, with complaints about items arriving crushed or not being delivered properly.

Inconsistent Performance

Customers expressed disappointment with the inconsistency of service, noting that while some experiences were positive, many others were marked by delays and poor communication.
  • TS
    tim starkweather
    Jan 31, 2026
    1.0
    Everything about them sucks! Excuse after excuse while package not delivered, can't get thru to a manager ever! Getting your delivery 2 to 4 days after original scheduled and then it is tossed on the ground. I hope they go under. UPS kicks their butt in service!!
  • JB
    Jerry Bentley
    Jan 27, 2026
    1.0
    Driver left an envelope weighing less than .1lbs on my porch in windy weather. Needless to say, it went flying away. I had a box right next to where he or she laid it that could have been used, as well as my doorway or even sliding it under my welcome mat. I called customer service and they were very unhelpful stating that it was delivered. I work where we receive and ship items and I will no longer utilize FedEx. I will go with a carrier that is more responsible with packages.
  • DS
    donna salerno
    Jan 25, 2026
    1.0
    Every time my package is delayed in South Bend FedEx facility, it arrives damaged. I don’t mean damaged, I mean CRUSHED! What is happening in this warehouse?
  • NR
    Nate Russo
    Jan 6, 2026
    5.0
    Great service! A company had sent me a return label but it wasn't in a format FedEx could scan. Ericka had me forward the email to her so she could print it and get it working manually.
  • DN
    Dana Neumann
    Dec 18, 2025
    5.0
    I would like to thank Timothy H. for all his help in tracking down a package that I made a mistake on the address. He went way beyond the Call of Duty to help me and followed through ,even after I left. I wish more of FedEx employies were like him. When I called the 800 number two or 3 times prior nobody knew what they were talking about like: Roxanne in customer service. . He was the first one that helped us and knew what he was doing. So thank you. I hope they know how lucky they are to have you. I just wish they had more people like you working for the company.

Frequently Asked Questions About FedEx Ship Center

What types of shipping services are available at FedEx Ship Center in South Bend?

FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.

Where is FedEx Ship Center located in South Bend, IN?

It is located at 5301 Lincoln Way W, South Bend, IN 46628.

Brand Certified Facts from FedEx Ship Center

This information is certified by FedEx Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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