Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in South Bend, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.3
277 reviews
5 stars
137
4 stars
26
3 stars
9
2 stars4
1 star
101
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and failures in package delivery, with many packages sitting at the facility for extended periods.
Customer Service
While some staff members received praise for their helpfulness, many customers expressed frustration with the overall customer service experience, particularly with the automated phone system.
Staff Performance
Despite the negative feedback about delivery, several reviews highlighted the friendliness and helpfulness of the staff at the location.
Inconsistency
Customers noted a lack of reliability in delivery times and communication, leading to frustration and disappointment.
- NRNate Russo6 days ago5.0Great service! A company had sent me a return label but it wasn't in a format FedEx could scan. Ericka had me forward the email to her so she could print it and get it working manually.
- TGTroy GillinghamDec 18, 20251.0Horrible shippers package has been out for delivery for 2 days and it doesn't look like it's going to today it's 7:30pm. Don't know how you can have a package out for two days and can't get it delivered.
- DNDana NeumannDec 18, 20255.0I would like to thank Timothy H. for all his help in tracking down a package that I made a mistake on the address. He went way beyond the Call of Duty to help me and followed through ,even after I left. I wish more of FedEx employies were like him. When I called the 800 number two or 3 times prior nobody knew what they were talking about like: Roxanne in customer service. . He was the first one that helped us and knew what he was doing. So thank you. I hope they know how lucky they are to have you. I just wish they had more people like you working for the company.
- BBBlake BauerDec 8, 20251.0FED EX IS THE ABSOLUTE WORST!!! They take forever to deliver your package, when you have an issue (and you will) there is absolutely no way to contact anyone for help. All you can do is reach their automated phone assistant that throws you into a loop of 5 core questions then it hangs up on you. Meanwhile your package will still be missing. I would have better luck getting a package delivered by a monkey in a hot air balloon then using Fed Ex. Complete Joke.
- ACAbby CripeDec 4, 20251.0not even worth 1 star. it has said my package has been on their vehicle the past 3 days but no package has came in. i live 28 minutes away. they drive past my house multiple times a day
Frequently Asked Questions About FedEx Ship Center
What types of shipping services are available at FedEx Ship Center in South Bend?
FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.
Where is FedEx Ship Center located in South Bend, IN?
It is located at 5301 Lincoln Way W, South Bend, IN 46628.
What are the business hours of FedEx Ship Center?
The center is open Monday through Friday from 9:00 AM to 8:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I purchase packing supplies and boxes at this FedEx location?
Yes, FedEx Ship Center provides packing supplies and boxes for purchase.
What payment methods does FedEx Ship Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I get discounts on shipping at FedEx Ship Center?
You can create a free FedEx account to receive shipping discounts.
What is the phone number to contact FedEx Ship Center in South Bend?
You can reach them at +1 800-463-3339.
What nearby transportation options are available to reach FedEx Ship Center?
Nearby transportation includes South Bend Airport station, South Bend International Airport, Greyhound Bus station, SBN Coach USA Bus Stop, and Coach USA Terminal, which can help customers travel to the FedEx location.
Are there any nearby car rental services near FedEx Ship Center?
Yes, several car rental agencies are nearby, including Enterprise Rent-A-Car, Alamo Rent A Car, Dollar Rent A Car, Avis Rent A Car, and Budget Rent A Car, which can assist customers needing transportation.
What local attractions can I visit near FedEx Ship Center?
You can visit The South Bend Chocolate Company, a candy store and chocolatier, or enjoy a meal at Cafe SBN and Bar Fly, which are nearby and make for great stops before or after your visit.