Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in South Bend, IN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.3
269 reviews
5 stars
132
4 stars
26
3 stars
9
2 stars4
1 star
98
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and failures in package deliveries, often citing packages being held at the South Bend facility for extended periods without updates.
Customer Service
While some customers praised the helpfulness and friendliness of the staff, many expressed frustration with the automated customer service system and difficulty in reaching a human representative.
Inconsistent Performance
Customers noted a lack of reliability in delivery times, with many packages marked as 'out for delivery' but not actually delivered, leading to dissatisfaction.
Positive Staff Interactions
Despite the overall negative feedback, several reviews highlighted positive experiences with individual staff members who provided assistance and support.
Frustration with Policies
Customers expressed dissatisfaction with delivery policies, particularly regarding signature-required packages and the lack of communication from drivers.
- SAS A3 days ago1.0They can ship across the country fine, but can't get it locally from South Bend to the delivery address. This is an expensive, refrigerated product that is ruined if not delivered in time. Customer service was horrible. This has happened twice. I cannot believe the incompetence!
- JWJessica WatsonOct 26, 20251.0The worst said it was delivered it never was at my house but it was delivered in Michigan they gave me the address I went their the guy told me fed ex told them to throw it away it’s been two weeks mind you and the guy said the picked it up two hours before I got to his house the absolute worst I swear someone is trying to steal my package horrible service and still don’t have my package
- TFTrisha FloraSep 29, 20255.0Customer service was awesome.Scanned, my package took it and I was out
- PLPoppaBear LoganSep 29, 20255.0Great service
- DKDr. Clarke KauffmanAug 25, 20251.0I have had many issues with deliveries not being made on time. I run a business and rely upon ship times to be accurate and the inconsistency with this ship center has been all over the board.
Frequently Asked Questions About FedEx Ship Center
What types of shipping services are available at FedEx Ship Center in South Bend?
FedEx Ship Center offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.
Where is FedEx Ship Center located in South Bend, IN?
It is located at 5301 Lincoln Way W, South Bend, IN 46628.
What are the business hours of FedEx Ship Center?
The center is open Monday through Friday from 9:00 AM to 8:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I purchase packing supplies and boxes at this FedEx location?
Yes, FedEx Ship Center provides packing supplies and boxes for purchase.
What payment methods does FedEx Ship Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I get discounts on shipping at FedEx Ship Center?
You can create a free FedEx account to receive shipping discounts.
What is the phone number to contact FedEx Ship Center in South Bend?
You can reach them at +1 800-463-3339.
What nearby transportation options are available to reach FedEx Ship Center?
Nearby transportation includes South Bend Airport station, South Bend International Airport, Greyhound Bus station, SBN Coach USA Bus Stop, and Coach USA Terminal, which can help customers travel to the FedEx location.
Are there any nearby car rental services near FedEx Ship Center?
Yes, several car rental agencies are nearby, including Enterprise Rent-A-Car, Alamo Rent A Car, Dollar Rent A Car, Avis Rent A Car, and Budget Rent A Car, which can assist customers needing transportation.
What local attractions can I visit near FedEx Ship Center?
You can visit The South Bend Chocolate Company, a candy store and chocolatier, or enjoy a meal at Cafe SBN and Bar Fly, which are nearby and make for great stops before or after your visit.