United States Postal Service

2.6
45 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 103 E Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
103 E Washington St, Shelbyville, IN
46176, United States

Hours

Reviews

2.6
45 reviews
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  • DH
    Damien Holt
    Dec 19, 2025
    1.0
    I moved to this town 3 months ago and I absolutely cannot stand Shelbyville USPS. Today marks the 3rd time now my USPS mailbox has been frozen shut and I cannot get in it ! I have a Christmas item in there that are very valuable ! Also, they never get mail delivered to my apartment till like 5 pm. Then , sometimes they come at 12 or 1. Will not spray de icer or anything on the complex mailboxes. Lazy and incompetent federal workers !
  • AB
    Angie Boring
    Dec 15, 2025
    5.0
    Super nice employees and very helpful!
  • SS
    Solarmusixxx
    Oct 6, 2025
    1.0
    These people are actually terrible and they need to get fired. How are you gonna tell me to put my already packaged package in another package to make me spend more money. Someone please call HR
  • ND
    Noah Dawson
    Aug 16, 2025
    1.0
    The black postal clerk was extremely rude to me and denied me service for registered mail with insurance claiming I needed brown tape and brown paper packaging which is ridiculous. I had a properly packaged item and there is no requirement for that. He was extremely rude this is one of the worst USPS postal experiences I've ever had at a post office.
  • DC
    Don Current
    Apr 1, 2024
    2.0
    Ended up leaving after standing in line ten minutes waiting for one customer ahead to be helped. Another person behind me left also. There was only one postal agent working.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.