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Visit your local Post Office™ at 103 E Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
These people are actually terrible and they need to get fired. How are you gonna tell me to put my already packaged package in another package to make me spend more money. Someone please call HR
ND
Noah Dawson
Aug 16, 2025
1.0
The black postal clerk was extremely rude to me and denied me service for registered mail with insurance claiming I needed brown tape and brown paper packaging which is ridiculous. I had a properly packaged item and there is no requirement for that. He was extremely rude this is one of the worst USPS postal experiences I've ever had at a post office.
CR
Charles Randolph
Jan 13, 2023
5.0
First class!
DJ
debra johnson
Aug 3, 2020
2.0
Slow service, hours open not convenient
CM
Chad McClellan
Aug 5, 2017
3.0
Large old post office in old but well kept building just off the circle in downtown Shelbyville. They have many boxes inside for rent, as well as the service desks for other shipping or mail needs. The staff are usually friendly, and they try and keep the lines moving as quickly as possible. They seem to always stay pretty busy, so if you need a rep to help you, plan on 5 to 20 minute wait on average. Parking in front off the main road and more parking along the side and in the rear of the building.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 103 E Washington St?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online; limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday through Friday, 8:00 AM to 4:30 PM; Saturday, 8:00 AM to 12:00 PM; closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Is 24/7 access available to PO Boxes in this Post Office lobby?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary. Check with this Post Office for specifics.
What nearby places of interest can I visit before or after my trip to the Post Office?
You might enjoy visiting the ECHO Effect Arts Campus for art exhibits, or relax at Just Peachy Cafe for coffee.
Are there any nearby fitness or wellness centers near the Post Office?
Yes, Longevity Personal Training Studio is nearby if you're interested in fitness and personal training.
Where can I find nearby dining options around the Post Office?
Queen's Catering and Jackson Street Pizzeria Ristorante offer catering and diverse restaurant options close to the Post Office.
Are there nearby places for printing or office services near the Post Office?
Office Hub and Shelby County Republican Club provide printing and office-related services in the vicinity of the Post Office.