United States Postal Service

2.2
41 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 118 E Walnut St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
118 E Walnut St, Salem, IN
47167, United States

Hours

Reviews

2.2
41 reviews
5 stars
10
4 stars
2
3 stars
0
2 stars
3
1 star
26
  • AM
    Anony Mouse
    Aug 21, 2021
    4.0
    If you're having trouble with deliveries, make your packages go to the p.o. Yes it's inconvenient at times but if you want your packages on time, go inside and get them.
  • JR
    Janet Rachel
    Mar 30, 2019
    1.0
    Repeatedly not delivering our packages especially the weekend people. It will just say there was no one there To accept the package when there was someone there all day! And security cameras to prove that no attempt was made to get the packages to us. This is getting so old and frustrating because they don’t care and know that nobody else cares enough to do anything about it. I blame the delivery people and those in charge of them. This is totally unacceptable. We have to drive 25 minutes into town to get packages that the delivery pertain was too lazy to leave at it’s proper destination. They lie on the little paper they leave about why they won’t deliver. I guess our hands are tied. What can be done about these lazy incompetent govt workers??!!! we pay your salaries!
  • IR
    ISRAEL RANKIN
    Jan 9, 2019
    4.0
    So nice when a business shows they care about customers! I recently had a very important check that was lost. (Probably eaten by a machine.) Fortunately the issuing customer had told me if I didn't receive it by today that they would reissue the check. Someone from the Salem, IN post office actually called this morning to let me know that they still had not seen it. This allowed me to advise my customer this morning, rather than having to wait until the afternoon. I wish I had asked for their name. Thank you so so much! On a different note...the complaints I see about long telephone hold times are probably people calling the 800 number, which goes to a call center. Any time I have called the direct number I've received excellent customer service. Also any time I've gone into the Salem location I've had a pleasant experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.