United States Postal Service

2.8
134 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1900 Pleasant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1900 Pleasant St, Noblesville, IN
46060, United States

Hours

Reviews

2.8
134 reviews
5 stars
52
4 stars
9
3 stars
2
2 stars
7
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about packages being delivered to the wrong addresses or not delivered at all, causing significant inconvenience.

Staff Performance

While some employees received praise for their helpfulness, others were criticized for poor service and lack of professionalism.

Long Wait Times

Customers frequently mentioned long lines and insufficient staffing, resulting in delays and frustration.

Mixed Experiences

Some customers had positive experiences with friendly staff and efficient service, contrasting sharply with the negative feedback from others.
  • CB
    Christopher Bostrom
    6 days ago
    1.0
    Poor customer service. So incredibly rude and no help was provided. Told me I was SOL…….
  • AS
    Adrian Suster
    Nov 17, 2025
    5.0
    Always friendly, always reliable, these guys are awesome!
  • LM
    Lisa Moyer
    Nov 17, 2025
    1.0
    I have been at our current add for about 3 years, My mail has not been delivered correctly for the last two years. I have been up to the post O. several times to correct it, I have re-delivered mail that wasnt mine. I have taken my neighbors mail back to the PO, I have left notes on my mail box for my mail carrier, NOTHING HAS WORKED< I AM DONE ! I have been nice and patient. I have seen all the comments here like my own. I have now decided this is going to be resolved.Today I have begun. I will not stop until my mail is delivered correctly. I have been down this road before I had to do this at my last address, Yes! I did get it corrected. The only reason i gave a star at all is because to post i have to select one.
  • NS
    Nora S
    Nov 1, 2025
    1.0
    Lady at counter was very disrespectful, horrible service!
  • GG
    Golshan
    Oct 22, 2025
    1.0
    Tried to pick up a package that I couldn’t sign for day prior and the employee told me I couldn’t pick it up. I explained that I recently submitted a USPS address change (which went through successfully last week) and that my license still shows my old address. I even offered proof that I live at the new address, but she refused to give me the package. When I asked if she could look me up, she said she couldn’t and that she “prove that I lived there”. I left extremely disappointed. I did everything right, showed proof, and was still treated dismissively. This location seriously needs better customer service and understanding for people who are in the middle of an address change.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.