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Visit your local Post Office™ at 5411 State Route 261 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
My wife and I went in to apply for passports. There were maybe 2 customers in that day. Lady at the desk said we had to make an appointment for a different day even though we already had all supporting documents. We made an appointment and came back the next day.
We showed up 10 minutes before our appointment time. This time 8-10 customers at a time in line. By the time we got to the front of the line is was 20minutes past our appointment time. We were told to stand by and wait so the line can get smaller. 20 minutes later they finally called us up.
Once we got everything done, and we paid for their most expensive shipping, our application was lost in the mail in louisville for 2 months.
The assistant manager who helped us submit our second application was a great help and was able to reimburse shipping costs of our fees but the $100 insurance they give you is only good for 30 days so we couldn't get reimbursement for what was inside out package.
Our package finally got delivered 2 months later than shipped, and we got charged a second time for our passports with no certainty of reimbursement.
RB
Rebecca Benigni
Aug 30, 2025
4.0
Speaking of our local post office on SR 261, I am very pleased with their service over the years. Employees are always polite and pleasant. They have been accommodating and delivered mail to our new office location even after our forwarding order expired because the same carrier on the route knew the change. THE LOUISIVLLE DISTRIBUTION CENTER OUR MAIL GOES THROUGH IS A DISASTER! But that should not reflect on our local branch.
PW
Patricia Williams
Nov 28, 2020
3.0
Waiting for meds that can't freeze. Getting changed in delivery times all day. Made many trips to mailbox to chk for package. Finally got text saying delivered to porch. Looked all over and not there. Mean while it's dark. Finally went down to mailbox , which is quit a walk and there it was after 7pm. Why bother to send amsg if it's not true?
MM
Mike Mason
Feb 21, 2020
5.0
Staff was friendly & helpful
GC
Good Citizen
Mar 30, 2019
1.0
They employees are lazy make up excuses as why they can not deliver mail. Jim the post master pretends to care but infact he will tell you what you want to hear so you'll go about your way.
I have had several issues with this post office for the last couple of years. Recieved others mail constantly and others have received my household items.
They are nothing but a poor excuse for a government postal service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5411 State Route 261?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most can take your passport photo as well. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
Does this location provide passport photo services and what is the cost?
Yes, passport photo services are available by appointment and currently cost $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Start your application online at https://www.usps.com/manage/po-boxes.htm and bring two valid IDs if applying in person.
When is this USPS location open to the public?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
Can I access my PO Box after regular hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but specific hours may vary. It's best to check with the local Post Office.
What nearby places could I visit before or after my postal errands?
You might visit Domino's for a meal, Golden Buddha for Asian cuisine, or the Newburgh Tavern if you're looking for a bar or sports pub nearby.
Are there nearby services that complement my visit to the USPS, such as financial or legal services?
Yes, nearby is PG CPA, PC for accounting services, Barsumian Armiger Injury Lawyers for legal assistance, and Top Flite Financial, Inc. - Indiana for financial services.
What local amenities are available close to the USPS if I need personal care or shopping options?
Nearby you can find Vapor Bank for e-cigarettes, Frontier Liquors for beverages, Massage For Your Health for massage therapy, and Groomingdales Pet Spa for pet grooming services.