United States Postal Service

2.4
69 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5411 State Route 261 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5411 State Route 261, Newburgh, IN
47630, United States

Hours

Reviews

2.4
69 reviews
5 stars
18
4 stars
5
3 stars
4
2 stars
1
1 star
41
  • RP
    Ryan Prather
    5 days ago
    1.0
    My wife and I went in to apply for passports. There were maybe 2 customers in that day. Lady at the desk said we had to make an appointment for a different day even though we already had all supporting documents. We made an appointment and came back the next day. We showed up 10 minutes before our appointment time. This time 8-10 customers at a time in line. By the time we got to the front of the line is was 20minutes past our appointment time. We were told to stand by and wait so the line can get smaller. 20 minutes later they finally called us up. Once we got everything done, and we paid for their most expensive shipping, our application was lost in the mail in louisville for 2 months. The assistant manager who helped us submit our second application was a great help and was able to reimburse shipping costs of our fees but the $100 insurance they give you is only good for 30 days so we couldn't get reimbursement for what was inside out package. Our package finally got delivered 2 months later than shipped, and we got charged a second time for our passports with no certainty of reimbursement.
  • RB
    Rebecca Benigni
    Aug 30, 2025
    4.0
    Speaking of our local post office on SR 261, I am very pleased with their service over the years. Employees are always polite and pleasant. They have been accommodating and delivered mail to our new office location even after our forwarding order expired because the same carrier on the route knew the change. THE LOUISIVLLE DISTRIBUTION CENTER OUR MAIL GOES THROUGH IS A DISASTER! But that should not reflect on our local branch.
  • PW
    Patricia Williams
    Nov 28, 2020
    3.0
    Waiting for meds that can't freeze. Getting changed in delivery times all day. Made many trips to mailbox to chk for package. Finally got text saying delivered to porch. Looked all over and not there. Mean while it's dark. Finally went down to mailbox , which is quit a walk and there it was after 7pm. Why bother to send amsg if it's not true?
  • MM
    Mike Mason
    Feb 21, 2020
    5.0
    Staff was friendly & helpful
  • GC
    Good Citizen
    Mar 30, 2019
    1.0
    They employees are lazy make up excuses as why they can not deliver mail. Jim the post master pretends to care but infact he will tell you what you want to hear so you'll go about your way. I have had several issues with this post office for the last couple of years. Recieved others mail constantly and others have received my household items. They are nothing but a poor excuse for a government postal service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.