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Brand Certified

United States Postal Service

3.3
(43 reviews)

Business Details

305 S 14th St, New Castle, IN
47362, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 305 S 14th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
305 S 14th St, New Castle, IN
47362, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Reviews

3.3
43 reviews
5 stars
22
4 stars
1
3 stars
2
2 stars
3
1 star
15
  • RF
    Roberto Faña
    Apr 16, 2026
    1.0
    I bought from eBay and followed up with the seller since nothing has been scanned. He said the that the post master didn’t really give any answers he said he talked with the driver and it was picked up but nothing was scanned in so he said it will have to wait for the next hub to be scanned, also said that in he’s not sure but it sounds like its lost and he sent me a refund and if said that if I happen to receive it just keep it for all the inconvenience this has caused. How can this service be so bad. You guys suck!
  • SB
    Sleeping Beauty
    Apr 2, 2026
    1.0
    They do not know efficiency. In all my times doing returns for Shein with the QR code, none of the USPS in Indianapolis ever made me buy a box or bag. They scanned my QR code and put things in a bag or box for me. I'm not sure if the post office by my old house didn't do things right in Indianapolis or New Castle isn't doing things right. But there's some sort of miscommunication. It's getting very frustrating.
  • QT
    Quila Thompson
    Mar 28, 2026
    5.0
    My experience was awesome. She answered all of my questions, was so helpful and funny. Compared to the other reviews I think maybe I got lucky the day I went in.
  • MW
    Marc Wilburn
    Feb 24, 2026
    2.0
    I saw the delivery driver drop off my package with a hole in it. And when I tried to confront him he ran off that was about 1300.
  • AM
    Amy Murphy
    Feb 23, 2026
    5.0
    Everyone is polite and helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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