United States Postal Service

3.3
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 305 S 14th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
305 S 14th St, New Castle, IN
47362, United States

Hours

Reviews

3.3
38 reviews
5 stars
20
4 stars
1
3 stars
2
2 stars
2
1 star
13
  • KW
    Kelley Williams
    Dec 17, 2025
    2.0
    the mailman who services our house does not pick up mail when we put our flag up unless he has mail to deliver for us. that defeats the entire purpose of putting the flag up. additionally, the actual post office building is open until 7 but the counter opens at 8 and closes at 5 and I work too far away to make it in time so I can't be helped by anyone Monday through Friday (and most people work those hours by the way). don't waste a trip if you assume the hours on Google are their actual hours.
  • KH
    Kathy Herrman
    Apr 8, 2024
    5.0
    I frequent this post office 2-3 times a week for work. The staff is friendly and helpful. They open the side door/window when lines are long and they have staff to do it. I appreciate all they do.
  • PS
    Perry “perryd43” Stockard
    Aug 10, 2022
    5.0
    Get! In and out and very polite and personal
  • DO
    Dawn Osselaer
    Aug 17, 2019
    1.0
    Are you in the habit of "disposing" people's packages if they move, even if they put in a change of address form?
  • JS
    Jerry Stewart
    Jan 26, 2019
    5.0
    Very nice Office. Friendly and knowledgeable staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.