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Visit your local Post Office™ at 145 E Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, including rude staff and unhelpful responses.
Delivery Issues
Frequent complaints about misdelivered mail, packages not being delivered, and delays in service.
Phone Accessibility
Customers expressed frustration over the inability to reach the post office by phone, often encountering busy signals.
Positive Experiences
Some customers highlighted positive interactions with specific staff members who provided helpful and friendly service.
Operational Efficiency
Several reviews noted slow service and inefficiencies, particularly during busy times.
KN
Kevin Noel
Oct 13, 2025
1.0
Post office had back mail of mine from a year ago that they found and decided to put in my mailbox. Some of the mail were checks that were void by the time they put in my mail box. Not a very good practice for a postal service.
MV
Midnight Vixen
Oct 7, 2025
1.0
People need to Operate the phones cause no my questions have not been answered after trying multiple times to speak with someone and now I’m just stressed out and pissed
MC
Mr• Clus‡erš
Oct 3, 2025
2.0
Delivered mail to wrong address down our street. Several affected.
HD
Holly Day
Aug 26, 2025
5.0
Great people, great service, have never had an issue.
DO
Diana Owens
Aug 1, 2025
1.0
We get notices that we have mail that day and when we have someone new on the route, they drive right past our house. This has happened more times than not.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 145 E Elm St?
You can send mail and packages, buy money orders, rent PO Boxes, apply for passports, get gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most also offer passport photo services. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled online, though some locations offer limited walk-in passport hours.
What are the operating hours of the Post Office at 145 E Elm St?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm. After reserving, follow instructions to complete your setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for exact details.
What nearby places can help me find the United States Postal Service at 145 E Elm St?
Nearby you will find another United States Postal Service facility and the US Post Office, which can be good reference points when locating this Post Office.
What dining options are near the USPS at 145 E Elm St if I want to grab a meal before or after my visit?
You can visit nearby eateries like La Catrina Mexican Kitchen for Mexican food, Board and You Bistro and Wine Bar for American cuisine, or Dog Haus Biergarten for burgers and hot dogs.
Are there any financial services near the USPS location for additional assistance?
Yes, nearby financial advisors include Edward Jones - Financial Advisor: Hunter A Eaton and Edward Jones - Financial Advisor: William S Kaiser, AAMS®.
How can customers get to this Post Office using landmarks or local businesses nearby?
Customers can use landmarks such as the Kentuckiana Music Center and the Floyd County Token Club near 145 E Elm St to help guide their way to the Post Office.