United States Postal Service - Closed

2.3
113 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 915 Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service - Closed
915 Ridge Rd, Munster, IN
46321, United States

Hours

Reviews

2.3
113 reviews
5 stars
31
4 stars
5
3 stars
4
2 stars
3
1 star
70
  • WG
    Wei Guo
    Nov 29, 2025
    1.0
    I had a very frustrating experience at this USPS. The employee showed extremely poor attitude — I hadn’t even finished asking my question before they suddenly turned away and started helping the next customer. After that customer left, the employee simply walked back to the room behind the counter without saying a single word to me, not even an “excuse me.” When I asked to speak with the manager, they refused. This level of disrespect and lack of basic customer service is completely unacceptable.
  • VG
    Victor Guo
    Nov 29, 2025
    1.0
    Went to ask help on an important missing mail. The clerk answered a few questions and started to ignore us and talks to the next customers. Once we ask for the manager, she just walks inside and says ‘I’m not talking to you’. Plus, they changed their google map hours to ‘permanently closes’ even though they are still open. USPS in this region is essentially out of service. Avoid them at all costs.
  • TB
    Tanyah Boler
    Oct 22, 2025
    5.0
    This is the best post office in Indiana the clerks are very knowledgeable and got a pleasant disposition. Passport are fast and accurate.
  • DL
    Dana Levitan
    Oct 21, 2025
    1.0
    I called one day to ask if my package was there and someone (rudely) told me that it would be there. So I got off work and went to get my package, but then they claimed that I never called and my package was nowhere to be found. I wish I could give less than 1 star for that experience
  • RS
    Rebekah Scheri
    Sep 29, 2025
    1.0
    Showed up for my passport appointment and the lady had already left for lunch. They keep jerking me around, unwilling to do their job and help me get my passport. Too many discrepancies in information they give. Do not go here, they are rude, unhelpful and unwilling to help

Frequently Asked Questions About United States Postal Service - Closed

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.