Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 501 W Memorial Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
134 reviews
5 stars
35
4 stars
11
3 stars
4
2 stars
6
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and rude interactions.
Delivery Issues
Frequent complaints about misdelivered packages, late deliveries, and lost mail were noted.
Hours of Operation
Customers expressed frustration over incorrect posted hours and limited availability.
Communication Problems
Numerous reviews highlighted difficulties in reaching the post office by phone, with many unable to get through.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely.
- HTHelen TurnerJan 2, 20261.0I have mailed letters, cards and packages to my sister on the SE side of Muncie. One package was returned, one package was lost (never found or returned) and one card was returned. It has been reported that they can’t find the address. I don’t understand why some mail is being delivered and others are being lost and returned. Post Office/Postal Carriers need to be doing a better job.
- KBKevin BarnettDec 29, 20251.0I love how they don’t have a direct phone number but instead use the 1-800 number, so it’s impossible to solve any issues with blocked mail. Or any mail at all for that matter.
- MGMary GowinDec 22, 20251.0No phone number
- KBKaiden BassDec 20, 20251.0It’s Saturday the website says open to onsite help but when I showed up at 3 and they close at 5 the doors were locked and the lights were off. Very unsatisfied
- MBMike BroomDec 13, 20251.0THE POST OFFICE CLOSES AT 12 ON SATURDAY!!!!!! - Hours are wrong, and it won't let me correctly suggest an edit.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 501 W Memorial Dr offer?
They offer mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, though some walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday: 8:30 AM to 6:00 PM; Saturday: 8:30 AM to 12:00 PM; Sunday: Closed.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; check with this Post Office for exact access hours.
What nearby public places can help me find the Post Office?
Nearby landmarks include Muncie Post Office and United States Post Office, which can assist in locating the USPS at 501 W Memorial Dr.
Are there dining options near the Post Office where I can eat before or after my visit?
Yes, nearby restaurants include Lee's Famous Recipe Chicken, Indy Steak Fish & Chicken, and Pizza King Indiana.
If I need car services near the Post Office, where can I go?
Nearby you can find Petty and Sons Used Car Lot, Tom Cherry Muffler, and Bahrami Auto Sales and Repair Center for automotive needs.
Where can I do laundry nearby after visiting the Post Office?
Quick Clean Laundry is a nearby laundromat and dry cleaning service for your convenience.