The UPS Store

4.0
157 reviews
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Business Details

4319 W Clara Ln, Muncie, IN
47304, United States
(765) 284-8244
https://locations.theupsstore.com/in/muncie/4319-w-clara-ln
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3055 in Muncie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Lowe's And Wal-Mart.

Details

  • DeliveryNot available

Location

The UPS Store
4319 W Clara Ln, Muncie, IN
47304, United States

Hours

Reviews

4.0
157 reviews
5 stars
109
4 stars
7
3 stars
5
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Efficiency

Many customers noted the quick service and short wait times, with several mentioning being in and out in under five minutes.

Mixed Experiences

While most reviews are positive, there are notable complaints about long wait times, unprofessional behavior from some staff, and issues with package handling.

Convenience

The store's location and range of services, including notary and shipping, are frequently highlighted as convenient for customers.

Delivery Issues

Several customers reported problems with package deliveries and claims, indicating a need for improvement in these areas.
  • MM
    Marguerite Mahoney
    4 days ago
    1.0
    Scheduled to pick up a package to return to Amazon. UPS was in charge of the return label. The driver took the package and never followed through with the label at the store. I had to call Amazon and explain the situation. Fortunately they agreed to give me my refund despite the fact that the UPS driver was negligent in insuring that the package received a return label and forwarded to Amazon. A UPS driver showed up today with the package and said that Amazon had to deal with it. I will never ever use UPS again.
  • JH
    Joan Hamilton
    Dec 30, 2025
    5.0
    They are truly the sweetest and most polite staff.
  • MW
    Megan Weaver
    Dec 30, 2025
    5.0
    The people working today were very friendly. I go after but have never had service as friendly as the two guys working today.
  • MG
    Michlynn Gaddis
    Dec 20, 2025
    5.0
    It is the holiday season and I needed a last minute item printed in color and the staff generously helped me create exactly what I needed. So grateful for their time and knowledge. Forever grateful!
  • KS
    Kathy Smith
    Dec 12, 2025
    5.0
    The UPS store is always very friendly and very quick to get whatever you need Complete.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3055 in Muncie offer?

The UPS Store #3055 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.