The UPS Store

4.1
169 reviews

Business Details

4319 W Clara Ln, Muncie, IN
47304, United States
(765) 284-8244
https://locations.theupsstore.com/in/muncie/4319-w-clara-ln

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3055 in Muncie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near Lowe's And Wal-Mart.

Details

  • DeliveryNot available

Location

The UPS Store
4319 W Clara Ln, Muncie, IN
47304, United States

Hours

Reviews

4.1
169 reviews
5 stars
121
4 stars
7
3 stars
5
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Efficiency

Many customers appreciate the quick service and short wait times, although some report long lines during busy periods.

Mixed Experiences

While most feedback is positive, there are notable complaints regarding package handling and customer service inconsistencies.

Professionalism

Some reviews highlight unprofessional behavior from certain employees, impacting the overall customer experience.
  • AD
    Annette DeLuca
    Feb 6, 2026
    5.0
    I love to be able to come to the store and have everything taken care of for me including any packaging that needs to be done
  • GK
    Ginger Kern
    Feb 3, 2026
    5.0
    Mariah and Mary are amazingly helpful. You are blessed to have such great employees.
  • LS
    Lisa Smalley
    Jan 23, 2026
    5.0
    My UPS store is outstanding in customer service and care. They take time with each customer to explain the processes and take the guesswork out of shipping and we recently used the notary service and they made that so easy!
  • LL
    littleorphanannie60
    Jan 23, 2026
    5.0
    The representative understood the problem I was having and he explained to me how to resolve it. He made it easy!
  • MM
    Marguerite Mahoney
    Jan 8, 2026
    1.0
    Scheduled to pick up a package to return to Amazon. UPS was in charge of the return label. The driver took the package and never followed through with the label at the store. I had to call Amazon and explain the situation. Fortunately they agreed to give me my refund despite the fact that the UPS driver was negligent in insuring that the package received a return label and forwarded to Amazon. A UPS driver showed up today with the package and said that Amazon had to deal with it. I will never ever use UPS again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3055 in Muncie offer?

The UPS Store #3055 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.

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