Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 303 W 80th Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
176 reviews
5 stars
43
4 stars
4
3 stars
7
2 stars
9
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with specific complaints about individual employees.
Appointment Issues
Numerous reviews highlighted problems with scheduled appointments, particularly for passport services, including staff not showing up or being late.
Delivery Problems
Frequent complaints about lost or delayed mail and packages, with customers expressing frustration over unreliable delivery services.
Long Wait Times
Customers consistently noted long wait times and insufficient staffing, leading to frustration during visits.
Mixed Experiences
While many reviews were negative, some customers praised specific employees for their helpfulness and professionalism.
- MMMariusz MaslankaNov 8, 20255.0I had to to finger prints for fbi today ans couldn't do it on Monday .At first I was in Portage. I found lady there ,if I can even call her that, works from 10 to 3 pm but she takes 2 hour break within that time... so I waited and waited they couldn't even call her if she is coming back or no. I rushed to Merrillville post office we did the finger prints . We had trouble scanning my fingerprints cause the computer didnt want to accept them. Lady was patient and didnt get frustrated (probably did get) at least she didn't show it (I would be frustrated) and she did try and try and try until we got them all green. Thank you I appreciate your patience. People like you make usps Great... but it is not so often you get services like this in other usps .
- SRShayla RichardsonOct 8, 20251.0Very rude and unprofessional
- CLCassie LuedkeSep 24, 20251.0If I could give zero or lower I would. I made an appointment ahead of time for 10:30 I arrived 10min early like requested on the website but was told the employee only comes in at 10:45. Who is holding these people accountable someone should not always be 15minutes late for their shift and if they are maybe change the hours to reflect that???? I have work to get back to as well.
- CICASHfrom INDIANASep 18, 20252.0Rude and the place smells like sewage
- WMWalkere MagoJul 29, 20251.0Scheduled a passport appointment and the employee who supposedly does them was out that day. Im pretty sure all employees can hand me a form to fill out and photocopy my identification. Second time in a week at a USPS facility where I was turned down because they don't want to work.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 303 W 80th Pl?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, get passport photos, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can process your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the hours of operation for the Post Office at 303 W 80th Pl?
Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can search for and reserve PO Boxes online, then visit the Post Office with proper ID to complete the setup.
Is it possible to access PO Boxes after normal business hours?
Many USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What is the fee for getting a passport photo at this Post Office?
The standard fee for a passport photo at USPS is $15.
How can nearby US Post Office locations help me when visiting this area?
Nearby US Post Offices provide additional options for mailing, packages, and passport services if this location is busy or closed.
What local dining options are near the Post Office for a meal before or after my visit?
You can visit The Region Cat Cafe, Café Fondue, or Jerk N Go for coffee, fondue, or Caribbean cuisine within close proximity.
Are there nearby medical or health facilities if I need care during my visit to the Post Office?
Yes, nearby clinics like Dialysis Care Center Merrillville, Dr. Joseph Refkin chiropractic office, and Family Surgical Solutions are available.