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Visit your local Post Office™ at 3450 South St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the passport counter, leading to a frustrating experience for many customers.
Delivery Issues
Many customers reported consistent problems with package delivery, including lost packages, incorrect address claims, and delays in mail delivery.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often exacerbated by understaffing and inefficient service.
Mixed Experiences
While some customers praised individual staff members for their helpfulness and friendliness, the overall sentiment leaned towards dissatisfaction with the service.
Inadequate Communication
Customers expressed frustration over poor communication, both in-person and via phone, with many unable to reach staff for assistance.
AA
Aspen
5 days ago
4.0
I've only had positive experiences while communicating with the staff at this location. I'm a long time native of Lafayette, and have seen a varied staff who were all professionally trained and interacted with clear and direct instructions. The post office is not a fast food drive-thru, so wait times are to be expected. If you come researched and prepared, you will get what you need.
I would recommend anyone hoping to expedite USPS services to visit their website before showing up at the local office. It is very detailed and helpful. USPS employees, especially the customer service employees, serve their community to the best of their ability and I do believe they have an interest in solving the problems they can. I've had them locate mail that was misdirected for a month. This was only possible because they do the right thing and follow procedure.
Humans make mistakes, and I can say with full confidence the staff here does their best to correct them! Great job and thanks so much for being a part of our community ❤️
SC
Shannon John Carlton
Oct 31, 2025
1.0
One of the lady (the one who where a mask, well today she was), at the passport counter in Lafayette Indiana that helped my wife and I today was very unprofessional and straight up rude. Did not know the right id requirements and told us that we needed another form of id even though we brought what the U.S. Department of State said to bring for the id requirements. We would recommend going somewhere else to have your passports done like going to the Passport Office in Chicago.
CT
cathy taylor
Oct 24, 2025
5.0
Great 👍
CC
crawfo34
Oct 22, 2025
1.0
I would highly suggest only dropping off packages at the other post office near by. Never had issues there, not sure what’s going on at this location but the tracking isn’t updated, some in ‘scan’ for over a week, not being sent out on time. If you have your own business, learn from my mistake and don’t take your packages here.
AM
aaron mann
Oct 11, 2025
1.0
They can’t get anything delivered on time. It’s ridiculous
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3450 South St offer?
The Post Office offers mail and package shipping, money orders, PO Boxes, passport services, and gift cards.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs; online setup is available at the USPS website.
Are PO Boxes accessible after regular hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with the local office.
Where can I find a place to eat near the United States Postal Service at 3450 South St?
Nearby dining options include Starbucks, Pizza Hut, Fazoli's, and Grindstone Charley's for coffee, pizza, Italian food, and American cuisine.
Are there any fitness centers close to the USPS at 3450 South St?
Yes, Metamorphic Fitness and Prepped Nutrition gyms are nearby for fitness and nutrition needs.
Is there a bank or credit union near the United States Postal Service location?
Tippecanoe Federal Credit Union is located nearby for your banking and financial service needs.
Can I find any retail or clothing stores near the Post Office at 3450 South St?
Yes, nearby retail options include Second Glance boutique, Once Upon A Child children's clothing store, and Simply Chic Lafayette for women's clothing.
How can I schedule an appointment for passport services at this USPS location?
You can schedule an appointment online using the USPS reservation system at the URL provided on their website.