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United States Postal Service

2.5
(190 reviews)

Business Details

3450 South St, Lafayette, IN
47905, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3450 South St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3450 South St, Lafayette, IN
47905, United States

Reviews

2.5
190 reviews
5 stars
56
4 stars
12
3 stars
8
2 stars
7
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others are reported as rude and unprofessional.

Efficiency

Many customers noted long wait times and inefficiencies, particularly during busy periods, leading to frustration.

Package Handling

Numerous reviews highlighted issues with lost or misdelivered packages, suggesting a lack of reliability in package handling.

Passport Services

The passport service received significant criticism for unprofessional staff and poor customer experiences, with multiple reports of rudeness and inefficiency.
  • SR
    Shandel Roll
    Feb 23, 2026
    3.0
    The self seve package drop off is always broken. I have to drop off in a pile at the desk. They don't have enough employees to cover breaks or help customers. I didn't have a problem with mine and my husband's passport stuff. They are nice enough at least. Idk what's up with the drop off box never working though. Supposed to make it easier on the workers but .....
  • AH
    Andria Hess
    Feb 16, 2026
    1.0
    I am so tired of coming here and the package drop box is always jammed. Please figure out a better system.
  • MR
    Micheal Ross
    Feb 6, 2026
    1.0
    No one will answer a phone there been calling all week and nothing what’s going on.. shit customer service
  • ET
    Emma Townsend
    Jan 20, 2026
    5.0
    Came to the post office just five minutes before they closed (I don’t usually do this). I wanted to see if there was any mail in the back for me and while the worker, Skylar told me there more than likely wouldn’t be, she took a look anyways. As people started continuously coming in after closing she calmly took her time to thoroughly check my address. She didn’t act annoyed or short with me and she 100% had the right to. She took the next guest with a smile 4 minutes after closing. Thank you for checking just to ease my mind even though you knew there wouldn’t be mail for me.
  • JB
    Jasmine Bretney
    Jan 15, 2026
    1.0
    I dropped off two packages, and declined the offer for a receipt which turned out to be a mistake. One package was delivered but the other never started tracking. I went back in to ask if they still had the package and they said no. It was never delivered or apparently scanned. It just disappeared from this post office. I’ve been an online seller for many years and never had this problem with the 4th street post office. I suggest avoiding the south street PO or be sure to get receipts there!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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