With a focus on the community of small businesses and consumers, Staples in Lafayette, IN provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and lack of assistance.
Cleanliness and Organization
The store's cleanliness and organization received both positive and negative remarks, with some customers noting a clean environment while others reported disarray and clutter.
Product Availability
Customers expressed frustration over product availability, particularly with online orders and in-store stock discrepancies.
Printing Services
Printing services received a mix of praise for quality and efficiency, but also complaints about slow service and issues with staff assistance.
AB
Austin Boesche
3 days ago
5.0
wonderful service and employees! thanks!
CS
Chuck Scott
Feb 9, 2026
5.0
Very pleasurable experience,your sales associate was so knowledgeable about the setup and he made everything fall into place making it a pleasant purchase.
JR
Jennifer Riley
Feb 7, 2026
5.0
Staples has unmatched customer service in their print department. Our projects are always printed with care and quickness. Using the website is easy! Items are shipped quickly.
PT
Pamela Trapp
Feb 5, 2026
5.0
The gentlemen in the copy section were helpful and knowledgeable, saw my need for a quick project and accommodated me immediately. Appreciate their speediness and kindness!
AE
Abby Eberly
Jan 24, 2026
5.0
I was in a panic on Friday because I needed a large print job for an event on the following Monday and I was told by our vendor it would be a 5-7 day turnaround so the material would not be ready by Monday. I called Staples and Charlie informed me it was no problem to have it same day finished. I came in on Saturday and Jacob worked so hard to get all my materials printed and ready before he left for the end of his shift. He walked through the process with me and went through pricing - everything was done thoroughly! My materials were printed and ready same day and they look amazing! A huge thank you to Jacob for making sure this project got finished.