FedEx Office in Lafayette, IN provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, or condescending.
Delivery Issues
Many customers reported problems with package delivery, including delays, misdeliveries, and packages being marked as delivered without being received.
Packaging Policies
Customers expressed frustration with strict packaging requirements, often being forced to purchase additional packaging materials despite having their own.
Mixed Employee Experiences
While some employees received praise for their helpfulness, many others were criticized for their negative attitudes and lack of assistance.
Printing Services
Feedback on printing services was mixed, with some customers satisfied while others found the process confusing and inefficient.
DD
Dave
Nov 13, 2025
1.0
Will be discussing this with local branch manager apparently they do not know how to follow directions
YS
Yao Sun
Sep 26, 2025
1.0
It's the worst place I've ever been. The clerk was giving everyone in the store and attitude and throwing the package left and right. When I went and drop off a package, the clerk didn't even look at me before throwing a tantrum. How is this place still up and running?
OO
Oliver
Aug 11, 2025
1.0
I want to file a complaint about the FedEx storage manager, Melissa. Her service attitude was extremely poor, and she deliberately tried to make things difficult for me — clearly putting in the least effort but wanting the biggest authority. She was the only one who insisted I remove my reinforced packing materials, even though FedEx policy does not require this and it does not affect transportation.
Many people shipping large items use reinforcement for protection, yet she still demanded that people strip off reinforced tape and plastic, even when there was a waterproof bag securely covering the package and it posed zero impact on the shipping process. This is pure nonsense.
Instead of helping, she arbitrarily wrapped my package with clear tape, which was completely unnecessary. The price she quoted was absolutely worse than if you just followed the standard process and printed your own label. She acted like some self-important know-it-all, but in reality just a petty, foolish person.
To make it worse, she assumed I couldn’t understand her rural-accented English — such a blatant microaggression. Absolutely unacceptable behavior.
PW
Paige Wood
May 31, 2025
2.0
I believe her name was Melissa, possibly the manager, would not help me. She stood there for over 5 minutes and waited for the other worker to come off of her break and made her help me. Only giving two stars because the employee who helped me was nice. Other than that the service here is terrible.
MG
M Groh
Jul 15, 2014
5.0
Very helpful staff. I brought in a package with a pre-printed label. I had not completely taped it on correctly, so they taped the edges as well as all the edges of the box to make sure it wouldn't tear open in transit.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Lafayette offer?
FedEx Office in Lafayette provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and more.
Where is FedEx Office Print & Ship Center located and what are its hours?
It is located at 3520 South St, Lafayette, IN 47905. Open Monday to Friday from 8 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 12 PM to 6 PM.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I upload documents online for printing at FedEx Office in Lafayette?
Yes, you can use FedEx Office Print Online to upload flyers, brochures, presentations, banners, or signs for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide Passport Photo services?
Yes, passport photo services are available at this location.
What brands and software does FedEx Office in Lafayette utilize for printing and design?
They use brands including Kinko's Copies, FedEx Express, AT&T Wi-Fi, Microsoft Office 2010 Professional, Adobe CS3 Suite, Illustrator, Photoshop, and more.
Are there nearby places where I can grab a meal after visiting FedEx Office?
Yes, nearby restaurants include Pizza Hut, Qdoba, and Jimmy John's, providing convenient options for dining after your visit.
What nearby businesses could be relevant for small business owners visiting FedEx Office?
Nearby real estate agencies like Investors Realty Management and Momentum Title Agency, as well as Northwestern Mutual corporate office, might be useful contacts for local business owners.
How can I find FedEx Office Print & Ship Center using nearby landmarks or businesses?
FedEx Office is near businesses such as Fire Dawgs Junk Removal Lafayette and American Automotive Services, making it easier to locate when in the area.
What are some health-related services close to FedEx Office in Lafayette?
Nearby you can find ATI Physical Therapy, Farabee Family Dental Care, and South Street Family Dental for medical and dental needs.