United States Postal Service

2.9
125 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2719 S Webster St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2719 S Webster St, Kokomo, IN
46902, United States

Hours

Reviews

2.9
125 reviews
5 stars
47
4 stars
12
3 stars
4
2 stars
7
1 star
55
  • RK
    Rebecca Keesee
    Jan 2, 2026
    2.0
    Lost my packages
  • CT
    Caleb Thompson
    Dec 22, 2025
    1.0
    Lady at the counter was rude and dismissive. I had a simple issue and was just asking for options to resolve the issue and she just kept saying "I can't help you" She then walked away without a word and came back a few minutes later saying "I just talked to my supervisor. Yeah we can't help you" Very helpful staff lmao
  • JL
    Jason L
    Nov 24, 2025
    4.0
    Stopped by the USPS in Kokomo and it’s a no-frills but reliable location that handles the basics without any issues. The inside is clean and organized, and even when the line gets a bit long, the staff usually move things at a steady pace. There’s no public restroom here, which can be inconvenient if you’re running errands and expected one. The parking lot is essentially a one-way loop, so getting in and out can feel a little tight depending on traffic, but it still functions well enough once you get used to the flow. Overall, it’s a straightforward post office that does what it’s supposed to do without any unnecessary complications. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review
  • AS
    Angie Soupley
    Nov 8, 2025
    1.0
    We came here for passports. The lady was so rude. I didn't know I needed copies of originals. They wouldn't make copies for me. If you don't like your job, find another one.
  • RC
    Rosa Chavez
    Oct 31, 2025
    1.0
    I would give this a 0 star if I could, the ONLY lady that does passport is SO rude, she denied me 4 different time for no reason. Took the same application to Logansport post office and they had 0 issues whatsoever. Last time I will be coming to this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.