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United States Postal Service

2.9
(127 reviews)

Business Details

2719 S Webster St, Kokomo, IN
46902, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2719 S Webster St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2719 S Webster St, Kokomo, IN
46902, United States

Hours

Reviews

2.9
127 reviews
5 stars
46
4 stars
12
3 stars
4
2 stars
7
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative experience.

Efficiency

Several reviews highlighted issues with package handling and delays, indicating a lack of efficiency in service.

Mixed Experiences

While some customers praised specific employees for their friendliness and helpfulness, others had consistently negative interactions.

Communication Issues

Customers expressed frustration over the inability to reach the post office by phone and the lack of clear information regarding services.
  • MW
    matt williams
    6 days ago
    1.0
    Stopped by today to change my address after moving and the lady was rude stating "you just have to go online" like the office shouldn't give attitude and should offer a physical copy
  • MT
    Mary Tygart
    Jan 29, 2026
    1.0
    Sent a package from here with insurance and paid assurance to have pkg signed for! After a week, pkg has NEVER been scanned even the first time!!!
  • AH
    Alan Hodgeson
    Jan 15, 2026
    1.0
    It sucks, dont go unless you have to
  • RK
    Rebecca Keesee
    Jan 2, 2026
    2.0
    Lost my packages
  • CT
    Caleb Thompson
    Dec 22, 2025
    1.0
    Lady at the counter was rude and dismissive. I had a simple issue and was just asking for options to resolve the issue and she just kept saying "I can't help you" She then walked away without a word and came back a few minutes later saying "I just talked to my supervisor. Yeah we can't help you" Very helpful staff lmao

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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