United States Postal Service

3.5
36 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 308 E Sycamore St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
308 E Sycamore St, Kokomo, IN
46901, United States

Hours

Reviews

3.5
36 reviews
5 stars
20
4 stars
1
3 stars
3
2 stars
0
1 star
12
  • JD
    Jay DeBaun
    Dec 27, 2025
    1.0
    Impossible to be connected to the USPS location in my city
  • AL
    Andrea Lorenzo
    Jul 29, 2025
    1.0
    I've used this location a few times throughout the years and the staff of old was helpful, this time was very different. So, first off, tried having questions answered on the phone several times and got no response. So I went there in person. Only one staff member was helpful and Patty was rude to her, saying she was taking too much time rather than helping her. Scrutinized me and said that me doing a shipment for a friend was strange, my personal business is no matter to someone I just thought I'd explain why the addresses might not match for the return addresses which I've never had to give domestically until now. My mistake, I shouldn't of said anything unless she asked. My handwriting was criticized and my age was asked which was not pertinent to the task at hand. If she needed me to write it out again on a piece of paper I would've but that really didn't matter because she was responsible for my lost my package to someone in another state after she assured me it would get there. There is a reason why I wanted the secondary street address added in, there's a reason why we have them, a zipcode and it popping up on the map is not sufficient enough. As they all say, if I could I would give 0 stars. Overall it seems as if no one knew what they were doing here. I've been to USPSes where that's the case but they're far better customer service wise. Go anywhere else these pensioners will all get their pension the same, they don't care, so just don't do business with this location until they get another round of employees which they always do seemingly, probably sometime after Halloween.
  • TT
    Tory Thompson
    May 21, 2025
    1.0
    Package was marked as delivered but nothing was actually delivered so I've called all day long and not 1 single answer. Horrible!!!
  • JW
    john weaver
    May 17, 2025
    1.0
    Id give 0 stars if possible. Whoever delivered my package ripped it open, stole over half of my toddlers clothes, and shoved it in my mailbox. Absolute garbage

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.