The UPS Store

Reviews

• SB

  Scott Beals

  Feb 9, 2026
  2.0
  We've had a PO box for our business at this location for nearly 20 years. They no longer offer access to the PO Boxes after hours, which means we have to go get our mail during their business hours. We manage apartment communities and routinely receive mail for these different communities at our box at the UPS store. The manager printed and laminated our various locations and placed this laminated sheet inside the box, so employees can sort the mail and see that the entities that belong in this box. Unfortunately, the've been sloppy and mail get stamped that the box is closed and to return to sender. Some of these are rent payments that could cause a resident to be evicted for non-payment. Residents have received their mail back and sent me images where the UPS store is saying the box is closed. This has happened a number of times but more often here lately. In fairness the manager did state she was writing up employees and making a new policy that no mail would be returned without her approval. However, we've seen a consistent decline in the service at this location and the inconvenience to our operations, not only in chasing down erroneously returned mail. but also in the fact that we can no longer access our mail, except during their office hours. We also frequently receive mail for other boxes, which makes me wonder how many times our mail has been put in the wrong box, taking extra time for the mail to reach the intended recipient.
• MN

  Mr. Nice (Mr Nice)

  Dec 16, 2025
  1.0
  Very grumpy old lady there and trys to make it harder for you to do something so so simple and customer services sucks.
• DC

  Donna Chastang

  Dec 4, 2025
  5.0
  My go to for package drop offs as well as Amazon returns. Efficient , knowledgeable
• GB

  Glen Beck

  Nov 26, 2025
  5.0
  This is a good store. Each and every one of them have always gone out of their way to help me. No matter what it took to get the job done. Thank you all so very much and keep up the good work!
• PP

  Paige

  Nov 11, 2025
  5.0
  I have always had great experiences as this UPS store location! Every time I’ve been in for either returns or shipments, I have always been greeted politely and each person has been knowledgeable and helped me with whatever I have needed!

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