Staples

Reviews

• JV

  Jennifer Vizenor

  1 day ago
  5.0
  Fantastic service by Edylene for my $12k printing purchase. The store was quick and efficient. The communication was stellar. Highly recommend!
• NK

  Nino Klopper

  Apr 29, 2026
  5.0
  If I could give 10 stars to the exceptional customer service I will. Unfortunately, I forgot the name of the person who works there. I want to say big thanks to the Man who decided spend extra time to give my 12 years old daughter a balloon. For reference we just bought a set of 3 squishes toys for my dauter, and the Man asked her what is her favorite color and gave her balloon (he spent time to pick the right color, inflated, and put the white string that my daughter chose). She was so happy. As a mother should I tell how I was thankful for this small act of kindness. It's been a long work day for this Man, and he decided to create this happy moment... It's amazing and rare in nowaday life. Thank you so much.
• BZ

  Brenda Zelaya

  Apr 22, 2026
  1.0
  Worst customer service ever had, I went to the register ready to check out, i noticed there was two customer waiting at the register because the light was on but there were no cashier (nobody there) then suddenly from the other side of the store where they make copies… a guy called the two customers. In the min time I was waiting for somebody to come to the register because that’s what I tough, the light was on nobody showed up, standing there for more than 15 minutes. After that time the same guy from the other side of the store called me for check out and I told him they should turn off the light at the register because there’s not a cashier and that was no fear for customers ….and he asked me with a real bad attitude do you want to check out or not? I told him that was so rude, then he replied to me: and you are a bad customer. After being arguing I decided to leave without paying anything. I will never return to this location again.
• EG

  Eli Grullon

  Apr 16, 2026
  1.0
  The lady that was in the printing section she’s really rude and don’t have no customer service. Me as a business owner, I will not want somebody like that working for my business because that’s just at the end of the day gonna hurt my business
• MD

  Miss Diggins

  Apr 15, 2026
  4.0
  So I saw a TikTok that showed that Staples now had “Party City” inside. I hadn’t been in years but I wanted to get my mom some balloons for her birthday. Party City used to offer walk in balloon services so I assumed I could do that. When I got there I picked out a birthday balloon and planned to just get 4 additional color balloons. There wasn’t anyone in the balloon area so I just got in line. There was one cashier and another associate standing in another area near. While In line I stepped over to ask how the party city area worked because I wanted some balloons. He didn’t look up from what he was doing to address me, which was rude in its self. He claimed he was going to see where his manager was but never got back with me so I went back to the line and waited. Once it was my turn in line I told the woman I needed some balloons blown. She tried to reach “Steve” on the walker with no response. She then had to walk around to try to find him. In comes Steve from outside while she is still looking for him. She comes back and tells him she was looking for him and he asks her why would she be looking for him when it’s 5:45.. I go over to tell him I’d like help with balloons and show him the pack and tell him I want some orange balloons to go with it. He looks at me as if I’m speaking another language. I then ask do they not blow up balloons. He says yes but explains I need to do xy and z to get orange. I tell him I will take whatever color he has at that point considering I had been waiting for help going on 15 minutes at this point. He asked did I need them for that day or the next, I said today considering I waited. I guess me matching his energy prompted him to change the sarcasm in his voice. He then explained to me that it’s not quite like Party City due to staffing they take orders for next day and that it was a fairly new system . He asked for grace and he ended up blowing the balloons for me personally and it ended up being a much better experience. He was really friendly to my son who had been there waiting with me. I appreciated him for his help and now that I know to come in beforehand, I will do so. I think there should be a sign to tell customers what to expect as well. Thank you Staples Steve.