United States Postal Service

1.7
423 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2760 Fortune Cir E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2760 Fortune Cir E, Indianapolis, IN
46241, United States

Hours

Reviews

1.7
423 reviews
5 stars
61
4 stars
13
3 stars
7
2 stars
20
1 star
322

What are people saying?

AI-generated from recent customer reviews

Delivery Delays

Numerous customers reported significant delays in package deliveries, often stating that packages sit at the Indianapolis facility for days or even weeks.

Customer Service Issues

Many reviews highlighted poor customer service experiences, including unhelpful responses and a lack of accountability for lost or delayed packages.

Lost Packages

A recurring theme in reviews was the frequent loss of packages, with customers expressing frustration over items disappearing without resolution.

Operational Inefficiency

Customers criticized the overall inefficiency of the facility, citing disorganization and a lack of timely processing as major issues.

Negative Reputation

The facility has garnered a consistently negative reputation, with many customers advising against using USPS for shipments that pass through Indianapolis.
  • JF
    Jennifer Ferryman
    Oct 14, 2025
    5.0
    I just had an excellent experience with Jayla and Clarence. The post office gets a pretty bad wrap most of the time, but these employees were kind, patient and made a passport application seamless and smooth. They have great personalities, are organized and professional. This interaction was a blessing in crazy times!
  • MN
    Makayla Northern
    Sep 30, 2025
    1.0
    Had a package that said delivered to my mailbox and I checked and nothing was in there. Called and didn’t help at all! Furious
  • SM
    Scott Mowery
    Sep 26, 2025
    1.0
    I have a package sitting ther for three days now where is it
  • AY
    Ade YRN
    Sep 20, 2025
    1.0
    Why are you guys delaying my package going to Indiana meanwhile it got to your facility yesterday morning you have to deliver today
  • BH
    Brent Hyler
    Sep 4, 2025
    1.0
    Everything I have shipped that ends up coming through this facility stays there for three days or more. There are forums about this place on Reddit it’s so bad. For as long as the USPS has been around you should have operating issues figured out by now.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.