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Visit your local Post Office™ at 2727 E 55th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and empathy.
Delivery Issues
Frequent complaints about misdelivered mail and packages, with customers expressing frustration over lost items and inconsistent delivery.
Long Wait Times
Customers consistently noted long lines and slow service, particularly during peak hours, leading to dissatisfaction.
Mixed Staff Performance
While some employees received praise for their helpfulness, many others were criticized for their attitude and lack of efficiency.
Facility Condition
The post office was described as disorganized and in poor condition, with broken kiosks and inadequate staffing contributing to negative experiences.
RR
RocketQueen94
Sep 22, 2025
5.0
I've had some issues with this branch in the past regarding the customer service in the lobby and having my mail delivered. Today was a different story. There was one lady who was helping us in the front, then the supervisor came out after she had assisted someone in the main lobby at the window. They were both so nice and helpful. I went in and totally lost every thought in my head, so I'm really glad they weren't snappy with me and my absent minded self, lol. They apologized for our long waits, which is rare. (I was just at the Linwood Branch last week and well, the lady couldn't even stop her phone conversation to assist me.)
So thank you ladies (9/22/25) Bacon Street Branch. :D
LS
Logan Skidmore
Sep 2, 2025
1.0
Incompetence all around here.
Don’t expect them to keep your appointments.
Don’t expect them to be polite.
Don’t expect their employees to show up for their shifts.
If you had plans cancel them, it’s an all day event at this post office
JB
Joshua Bate
Aug 23, 2025
1.0
Clear your afternoon to wait in line
HB
Hannah Beall
Aug 19, 2025
1.0
Don’t expect to get your important documents in the mail if you live in an apartment from this place. Apparently it’s common for the post master to return these to sender. I guess delivering mail where it says it needs to go is rocket science for this post office.
BB
B Benson
Aug 11, 2025
1.0
Clerk handed me over to a manager when I asked about an address issue possibly resulting in a lost package heading my way. Manager not only didn’t answer my initial question but absolutely went off on me when I had a follow up question. I called the USPS phone number and they helped me immediately even though I asked the same thing. Avoid the physical location if possible.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2727 E 55th St offer?
This Post Office provides mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can typically take your passport photo. You should complete and print your passport application before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS location at 2727 E 55th St?
Monday to Friday, the Post Office is open from 8:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS location and how do I do it?
Yes, you can rent a PO Box either online by searching for available boxes at https://www.usps.com/manage/po-boxes.htm or in person at the Post Office with two valid IDs and your application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but hours may vary; check with this Post Office for specific lobby access hours.
How can nearby places like "Broad Ripple Appliance" and "Eclectic Attic" complement a visit to the USPS at 2727 E 55th St?
After visiting USPS, customers can explore nearby local shops such as Broad Ripple Appliance for home appliances and Eclectic Attic for vintage items, making a trip to the area convenient for multiple errands.
Are there any nearby professional services that customers can visit near the USPS location?
Yes, customers visiting the Post Office can also find services such as Nelson Alarm for home security and Brainstorm Print for graphic design and printing nearby.
How can the proximity of other USPS locations benefit customers of the Post Office at 2727 E 55th St?
Nearby USPS locations like the US Post Office and United States Postal Service provide alternative options for postal services, which can be useful if this location is busy or for accessing services that may differ by site.