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United States Postal Service

2.0
(198 reviews)

Business Details

2727 E 55th St, Indianapolis, IN
46220, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2727 E 55th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2727 E 55th St, Indianapolis, IN
46220, United States

Hours

Reviews

2.0
198 reviews
5 stars
36
4 stars
15
3 stars
5
2 stars
7
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.

Efficiency

Customers frequently reported long wait times and inefficiencies, particularly regarding passport services and package handling.

Delivery Issues

Many complaints were made about misdelivered mail and packages, with customers expressing frustration over lost items and incorrect deliveries.

Staff Attitude

Several reviews noted a lack of empathy and professionalism from staff, contributing to a negative customer experience.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive interactions with specific staff members who were helpful and friendly.
  • JO
    Just Gorgeous Studio - Authentic Bags Only
    4 days ago
    5.0
    Quick and friendly
  • PJ
    Paul Jarosz
    Feb 23, 2026
    1.0
    Unfortunately, my mail and packages are routed through this office because I live here. I don't have a choice about that, but I can avoid selecting USPS for delivery, which I will from now on for everything I possibly can. I am not sure what the root cause is, but this location is dysfunctional.
  • KE
    Katie Evans
    Feb 20, 2026
    1.0
    the rudest and most miserable employees i’ve ever experienced. terrible customer service
  • RF
    R Footman
    Feb 12, 2026
    1.0
    I was given the excuse that the you g woman was pregnant.
  • DF
    Darryl Fraylon
    Jan 29, 2026
    5.0
    Great attitude of clerk...effective as well. Thank you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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