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Visit your local Post Office™ at 1300 E 86th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or confrontational.
Operational Issues
Frequent complaints about the post office closing early, long wait times, and packages being delayed or lost.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied greatly, with many expressing frustration over service quality.
Inconsistent Hours
Customers noted that the post office often opens late or closes early, leading to inconvenience.
JJ
jimboagassi91
2 days ago
1.0
Close at 3:00 but you won't let anyone in at 2:55??? Great customer service. Total JOKE!!!!
AN
Annie Nguyen
Dec 22, 2025
1.0
Mail drop off states collection time at 7am. But I was there at 9am and no collection was evident. It was overflowing on dec 21 and I came back on dec 22 and no urgency to collect at 7am as it stated.
ZB
zeeshan babar
Dec 15, 2025
1.0
Today I had one of the most terrible experience of my life. I was dropping some stuff off and was on the phone with my dad when this manager (old white man) came out of nowhere and told me that he has taken pictures of my license plate and will turn me in for postal fraud as his employees has informed him that I have been dropping off stuff without postage. I was shocked and taken by surprise. I asked him what he is talking about, everything I drop off is always paid off. He told me he was going to call some inspector and check my dropped stuff right now. This was all happening between a crowd. I was being humiliated by this man for no freaking reason. The other employees know me and they are very sweet to me so I don’t believe what he said. And when I was trying to talk to him, he wasn’t even talking to me properly. He literally went in to check my stuff and then another man came out to let me know he made a mistake and got the wrong guy. He did not even have the decency to come out and apologize to me or even say that he mistook me for someone else. Even later when I went in to drop another package and asked him if everything was okay he didn’t even respond to me properly. I was being courteous of his old age. He is a terrible old man. 10 years in Indiana and first time I have experienced such harassment. How the hell you gonna mistake a brown guy like me for someone else and don’t even have the decency to apologize.
PM
Pamela Harrell Melton
Dec 15, 2025
1.0
They didn't deserve 1 star. It is the most useless government run business on the planet. Customer service sucks. I have informed delivery and we had 3 inches of snow Saturday and he can't get to the mailbox. I drive around my neighborhood and no I've had the boxes dug out. So evidently no one got their mail.
SM
Sophie Macfarland
Oct 25, 2025
5.0
I have been to this office many times. They are professional, fast and make the entire process easy. They also were very helpful to ensure I had all my documentation correctly filled out and ordered for my passport renewal. Also, they are usually very kind and patient.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1300 E 86th St offer?
This USPS location provides mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a passport and take my passport photo at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment through the online scheduler; limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online quickly and securely, then complete your setup in person at the location.
Is there 24/7 access to PO Boxes in the lobby?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for specific access hours.
What nearby businesses can I visit before or after my trip to the Post Office?
Nearby you can visit Starbucks for coffee, Pizza Hut Express for a quick meal, or CVS Pharmacy for personal care items.
Are there any nearby services for vehicle care close to this USPS location?
Yes, Firestone Complete Auto Care and American Garage Door services are close by for vehicle and garage needs.
Can I find wellness and beauty services near the 1300 E 86th St Post Office?
Nearby options include Blue Lotus Massage Therapy, sugaringLA waxing services, and Emmetts The Studio beauty salon.
Does the Post Office location have accessible parking or nearby landmarks to help find it?
The USPS is located at 1300 E 86th St, near landmarks like Westwood Properties and the USPS Collection Point, making it easy to locate.