Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 125 W South St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
139 reviews
5 stars
46
4 stars
10
3 stars
5
2 stars
4
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Package Delays
Numerous reviews highlighted significant delays in package delivery, with packages sitting for days or even weeks without movement.
Mixed Staff Experiences
While some customers praised specific staff members for their helpfulness, others experienced negative interactions, indicating inconsistency in service quality.
Facility Issues
Customers noted problems with the facility, including lack of self-service kiosks and issues with operational hours not matching posted times.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly with individual staff members who provided excellent service.
- ESEmma ScottNov 5, 20251.0I had barely interacted with the desk person for more than 30 seconds and she was already giving me attitude for no reason. I’d recommend going to a different USPS location if you can.
- BBBLAISE NORBERG (Blaise007films)Nov 2, 20251.0This is the worst usps facility for holding packages forcing them to be delayed. They are consistently an issue if my package happens to hit them in a route. Get your shit together.
- LALaNetta AlexanderOct 19, 20255.0Although the office is closed on Saturdays, customers can still do some things by self service, like purchase stamps, mail specific items and acquire items from P.O. boxes
- CMcarol myersOct 2, 20251.0This has been impossible to contact, I have an envelope lost since August and I paid a "register" for what? 2 months already and that envelope haven't been delivery in the final destination or return to me, nobody knows anything, if you want me to change my review I need help on this ASAP- tracking number: RB577626259US.
- KNKathy NOct 1, 20255.0Big office with many resources. It does not move quickly but what post office does? So comparatively, I would say average wait time or slightly quicker than others. But I like that they have all resources for when you arrive or an easy grab-go of boxes that you can come back later to mail, and the staff has always been friendly to me! And they have all the stamps in stock (never out of stock of any new stamp styles)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 125 W South St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Does this Post Office accept first-time U.S. passport applications?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Most passport services require an appointment, which you can schedule online. Some locations offer limited walk-in hours.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 6:30 PM and is closed on Saturdays and Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Is there 24/7 access to the PO Boxes after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it's best to check with this local Post Office.
Are there parking options near this Post Office?
Yes, the Andrew Jacobs Jr Post Office Lot nearby provides convenient parking for visitors to the Post Office.
What nearby dining options are available if I want to grab a bite before or after visiting the Post Office?
Nearby dining options include Ben's Soft Pretzels bakery, Scotty's Brewhouse sports bar, White Castle fast food restaurant, and Chef JJ's Downtown.
How can I reach the Post Office if I'm coming by train or bus?
The Post Office is close to the Amtrak Train Station, Greyhound & Amtrak Station Indianapolis, and the Greyhound Bus Station, making it accessible via train and bus services.