Brand Certified
United States Postal Service
2.6(145 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
125 W South St, Indianapolis, IN
46206, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 125 W South St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
145 reviews
5 stars
48
4 stars
10
3 stars
5
2 stars
4
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of empathy and professionalism.
Package Delays
Numerous reviews highlighted significant delays in package processing and delivery, with packages often sitting for days without updates.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, overall experiences varied widely, with many expressing frustration over inconsistent service.
Walk-in Policy Issues
Customers frequently mentioned problems with the walk-in policy for passport services, often being turned away despite advertised availability.
- KAKhamidulla AzimjonovFeb 15, 20265.0Friendly people
- RTRebecca TeferaJan 15, 20261.0They should be accepting walk ins 11:30-12:30 on Thursdays and we walked in at 11:25 asking for a walk in, they refused to serve us. There were 2 people not working and standing around with only one person in line. Terrible customer service and terrible people with no empathy! USPS should be ashamed for keeping these employees around!
- HHHighOctaneJan 14, 20261.0Dropped off a package in the quick drop box inside, a week later the package has still not been scanned. Really hoping employees at this site are not taking packages from the drop box. Asked the desk lady if she could get any information and I was basically told “sorry, I don’t see nothing”
- ATaustin tylerDec 17, 20251.0My package was supposed to show up on Monday and has been sitting here for two days with no updates on when it’ll move through the process.
- JTJatt TransDec 16, 20251.0Worst receiving department my schedule appointment is for 3 pm and it’s 5 pm still didn’t get unloaded yet
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 125 W South St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Does this Post Office accept first-time U.S. passport applications?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Most passport services require an appointment, which you can schedule online. Some locations offer limited walk-in hours.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 6:30 PM and is closed on Saturdays and Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Is there 24/7 access to the PO Boxes after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it's best to check with this local Post Office.
Are there parking options near this Post Office?
Yes, the Andrew Jacobs Jr Post Office Lot nearby provides convenient parking for visitors to the Post Office.
What nearby dining options are available if I want to grab a bite before or after visiting the Post Office?
Nearby dining options include Ben's Soft Pretzels bakery, Scotty's Brewhouse sports bar, White Castle fast food restaurant, and Chef JJ's Downtown.
How can I reach the Post Office if I'm coming by train or bus?
The Post Office is close to the Amtrak Train Station, Greyhound & Amtrak Station Indianapolis, and the Greyhound Bus Station, making it accessible via train and bus services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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