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Visit your local Post Office™ at 125 W South St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of assistance.
Package Delays
Numerous reviews highlighted significant delays in package processing and delivery, with packages often sitting for days without updates.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, others had negative experiences, indicating inconsistency in service quality.
Facility Issues
Customers noted problems with the facility, including lack of self-service kiosks and issues with package tracking and handling.
AT
austin tyler
Dec 17, 2025
1.0
My package was supposed to show up on Monday and has been sitting here for two days with no updates on when it’ll move through the process.
JT
Jatt Trans
Dec 16, 2025
1.0
Worst receiving department my schedule appointment is for 3 pm and it’s 5 pm still didn’t get unloaded yet
ES
Emma Scott
Nov 5, 2025
1.0
I had barely interacted with the desk person for more than 30 seconds and she was already giving me attitude for no reason. I’d recommend going to a different USPS location if you can.
BB
BLAISE NORBERG (Blaise007films)
Nov 2, 2025
1.0
This is the worst usps facility for holding packages forcing them to be delayed. They are consistently an issue if my package happens to hit them in a route. Get your shit together.
LA
LaNetta Alexander
Oct 19, 2025
5.0
Although the office is closed on Saturdays, customers can still do some things by self service, like purchase stamps, mail specific items and acquire items from P.O. boxes
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 125 W South St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Does this Post Office accept first-time U.S. passport applications?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Most passport services require an appointment, which you can schedule online. Some locations offer limited walk-in hours.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 6:30 PM and is closed on Saturdays and Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
What is the fee for a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Is there 24/7 access to the PO Boxes after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it's best to check with this local Post Office.
Are there parking options near this Post Office?
Yes, the Andrew Jacobs Jr Post Office Lot nearby provides convenient parking for visitors to the Post Office.
What nearby dining options are available if I want to grab a bite before or after visiting the Post Office?
Nearby dining options include Ben's Soft Pretzels bakery, Scotty's Brewhouse sports bar, White Castle fast food restaurant, and Chef JJ's Downtown.
How can I reach the Post Office if I'm coming by train or bus?
The Post Office is close to the Amtrak Train Station, Greyhound & Amtrak Station Indianapolis, and the Greyhound Bus Station, making it accessible via train and bus services.