Brand Certified
United States Postal Service
2.2(153 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
12125 E 65th St, Indianapolis, IN
46236, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12125 E 65th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
153 reviews
5 stars
33
4 stars
13
3 stars
4
2 stars
10
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Delivery Issues
Many customers reported problems with mail delivery, including lost packages, delayed mail, and incorrect deliveries.
Wait Times
Customers frequently mentioned long wait times and understaffing, leading to frustration during visits.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and efficiency, indicating that experiences can vary.
- JRJason RunyonFeb 9, 20261.0I have never been treated so poorly at a post office. Not only myself, but everyone there was spoken to very rudely and extremely hateful. If I could give a negative star I would. I will never go back to this post office again. I would rather drive out of my way just to avoid the rudeness we all recieved today from one worker.
- SRStephanie RiesJan 27, 20265.0I genuinely appreciate the service provided at this facility. While it is often quite busy, I've observed their dedicated efforts to process individuals efficiently. I've noticed that customers frequently engage in conversations with the staff, which can sometimes lead to delays. However, I've come to understand this as a reflection of their friendly and personable nature. My only suggestion would be to consider designating a specific individual to manage passport services. For instance, I once witnessed a single postal worker assisting a family with six passport applications, which significantly impacted the flow of the line, even with two other staff members attempting to assist. To the postal workers, please remain encouraged, and to the customers, I encourage kindness.
- MGMicheal GauthierDec 20, 20255.0Always helpful and quick.
- WDWilbert DejoieSep 6, 20255.0I receive good services they supporte people who don’t speak English fluid good and goood again
- GRGabby RDec 9, 20161.0Terrible customer service. The lady was rude and didn't want to do any work or help anybody. It's not my fault you work at the post office hun do your job
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 12125 E 65th St?
This USPS location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
The post office is open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can search availability and reserve a PO Box online, then complete the setup in person at the post office with valid ID.
Are PO Boxes accessible after hours at this post office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with this local post office for specifics.
What is the cost of taking a passport photo at this USPS?
The fee for a passport photo at USPS is currently $15.
What nearby places can I visit before or after visiting this USPS location?
You might want to visit Veteran's Memorial Park, a nearby playground, or check out The Palmer-Mccord House, a local historical landmark.
Are there other postal offices near this USPS location?
Yes, nearby postal offices include the US Post Office, United States Postal Service, and Oaklandon Post Office, which may offer additional postal services.
What local amenities are available close to this USPS location?
Nearby services include Indy Cleaning Pros for cleaning, Family Video for entertainment rentals, and Oaklandon Family Vet for pet care.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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